Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 10, 2025

This experience was way better than the…

This experience was way better than the last experience I had, because how long it took to process my claim and the fact, there was an issue with me sending all the information you guys needed, but no one contacted me so I could correct it.

Insurer: MetLife

By: Cynthia

November 10, 2025

Easy reimbursement

Easy reimbursement. Awesome!

Insurer: Embrace

By: Marcus Booker

Verified November 10, 2025

Claim processed so quick

Claim processed so quick

Insurer: MetLife

By: Jacinta Wong

November 10, 2025

We had very good experiences

We're so glad that we had Pets Plus Us for our beloved dog. She passed suddenly within a few days. Pets Plus Us had been very thoughtful and smooth when it came to the claims. Thank you!

Insurer: Pets Plus Us

Veterinarian: Ontario, Southgate Animal Hospital at Guelph

By: Jasmine

Useful
Verified November 10, 2025

The ease of using the insurance at the…

The ease of using the insurance at the vets even though the vet was not trained on it and almost refused to run the charges they. The peace of mind on a chance accident was more than worth the money.

Insurer: Trupanion

By: Nancy

Verified November 10, 2025

Relieved - with a capital “R”

I wasn’t too sure about having pet insurance. I never had it before and have had many animals through out my life. But I was happy that I decided to take it this time with my new puppy. He somehow, as puppy’s chew all the time, swallowed plastic from a toy as well as from the clasps on his collar. He chews everything. His kennel looked like a murder scene. He was throwing up blood, pooping plastic pieces. It was bad. Our bill was reduced to half of what we were charged. I can’t express how relieved we were to be able to say yes, please do all these things for our puppy because Trupanion was there to help us. Thank you!

Insurer: Trupanion

By: customer

Verified November 10, 2025

MetLife Insurance Saved my Kitty's Life

I have had MetLife Pet Insurance since I adopted my boy cat as a kitten, with an incredible plan that I was offered due to their partnership with the shelter. They have covered preventative care including flea/tick/heartworm medications, vaccines, and annual visits. He is only 3 years old but recently had a urinary block, and having insurance made the emergency life-or-death decision making about his health rather than the limits on what I could afford. He will need a prescription diet going forward, and with my plan it should be covered. I could not be more grateful to have this insurance! The best plan I could have found. Excellent coverage and peace of mind--well worth the monthly investment.

Insurer: MetLife

By: Amanda C.

Verified November 10, 2025

Metlife Petinsurance is awesome

Metlife Petinsurance is awesome! Easy to use and always covers needed items for my cats. They are quick to reimburse as well. I feel their monthly fees are very reasonable.

Insurer: MetLife

By: Raeline Davis

Verified November 10, 2025

Plan selection was easy, but coverage was unclear.

Selecting options was easy, however, it was unclear what was covered without the optional preventative care. For instance, is spaying covered under the plan, or is the optional preventative insurance required for that to be covered. And at what level is it covered.

Insurer: MetLife

By: Trever Ball

Verified November 10, 2025

Insurance for the Pup!

We took out insurance on our Chesapeake Bay Retriever and we are very happy with the service we have received. We would recommend this coverage to everyone.

Insurer: Pumpkin

By: Robert Roche

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