Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 17, 2026

Real life savers!

Healthy Paws have literally saved my dog Pablo‘s life. I am forever grateful that their team is very easy to work with have not had any problems, and when it matters most they come through quickly without delays. Without them,I probably wouldn’t have my fur baby today. I hear of people having issues with their pet insurance and I can’t say that I have one thing to complain about. Whenever I’m sitting in the vets office, which unfortunately has been quite a few times, I always tell people about Healthy Paws. They truly are lifesaver!

Insurer: Healthy Paws

By: Deanna Duran

Verified February 17, 2026

Very smooth and easy claim process

Very smooth and easy claim process. Definitely recommends

Insurer: MetLife

By: Aswina

Verified February 17, 2026

Reliable and timely

Healthy Paws is great. Last few years in particular have been exceptional - lots of health issues but timely review and reimbursement of claims and minimal follow-up for documentation. The rates have even become more competitive after several years of hikes. Can't imagine life without it - we have for both our dogs.

Insurer: Healthy Paws

By: M37

Verified February 17, 2026

MetLife far exceeded our expectations

Our cat had a significantly expensive trip to the vet recently. While we knew we had insurance, we were simply not expecting the amount of coverage that MetLife provided. This turned a financial burden into an inconvenience. I plan to continue using MetLife for my pet's insurance for the foreseeable future.

Insurer: MetLife

By: Philip P.

Verified February 16, 2026

Excellent experience

Very easy to compare plans and change coverages.

Insurer: MetLife

By: Ed Reighard

Verified February 16, 2026

I needed to know that I would be filing…

I needed to know that I would be filing my own claims via the app. I needed to know if we could change plans later. But I called the advocate number and got answers.

Insurer: MetLife

By: Anna Smith

Verified February 16, 2026

I have had MetLife Pet insurance for…

I have had MetLife Pet insurance for about 3 years now and it has been a great experience. I have submitted a number claims and they have all been processed within a few days and payment received a few days later. Best part is there was never any question or challenge about coverage. Thanks MetLife!

Insurer: MetLife

By: Rick

Verified February 16, 2026

I had Trupanion for my first cat

I had Trupanion for my first cat. It did its job, and was a lifesaver for when we had 10k of treatments for cancer. However, second cat's cancer treatment came when I was financially less stable and had to change over to Spot. I had my reservations considering the price that seemed too good to be true and the fear from straying from the more well-known companies. Turns out, they are just as good, just as helpful (if not more to make up for any difficulties that come from issuing claims). Death and sickness are always terrible things, and one comes to cherish the gentleness of convenience - if only to have more memories of my pets rather than the bureaucracy of surviving them.

Insurer: Spot

By: Elizabeth Jiang

February 16, 2026

Very expensive and does no honor claims

One of my dogs premium was nearly doubled in the first month I had coverage. The only claim I ever filed was denied on a technicality despite paying for the best plan available. I cancelled all three dogs immediately. I highly suggest you never use them.

Insurer: Trupanion

By: Susan Pietro

Verified February 16, 2026

Filing claims is so unbelievably easy

Filing claims is so unbelievably easy. Other companies have you upload documents and enter information manually and it takes a long time. Review time for claim decisions was fast.

Insurer: MetLife

By: Jessica Kelly

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