Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This Policy does not cover or help, waste of money!
I made the promise that the next time I get a pet I would make sure to have Insurance(which is when I got this policy) for the pet since they are like family. Well the truth is this Insurance policy does not cover much, very rarely and is very expensive and keeps going up to the point of unaffordability. Now, I am locked in to a policy with a company that doesn't even cover barely anything. We never expect, or want to put in a claim, that means our animal/pet is sick which is not what we want and then on top of it having to pay the premium and then fight for coverage off visits when we are hurting and sad due to pet illness, your company literally make promises you don't keep and then kick us when we are down. I wish I had the option to leave your company, but I am locked in this very bad relationship of sad service, poor coverage and a joke of a partnership. If you are considering a Pet Insurance policy I would highly consider shopping elsewhere as this company seems great but they do not cover much and will make you fight, work hard to try to get anything covered.
Insurer: Pets Best
By: Trish
Very fast
Very fast, convenient, supportive team. Very easy to submit claims, got reimbursed all the amount according to the policy, I am lucky to have healthy paws as my pet insurance.
Insurer: Healthy Paws
By: Tatiana Avdeeva
Very easy process and reimbursed…
Very easy process and reimbursed promptly
Insurer: Pumpkin
By: Jack
Unbelievably easy to submit a claim and…
Unbelievably easy to submit a claim and the response was so fast!
Insurer: Spot
By: Martina Velasquez
They processed the claim quickly
They processed the claim quickly
Insurer: Spot
By: Doreen Moeller
My dachshund had to have emergency disc…
My dachshund had to have emergency disc surgery and I was refunded over half of the money back I spent on his surgery.
Insurer: MetLife
By: customer
Simple Process
Submitted a claim for my dog's dental work. They responded within a reasonable amount of time and clearly explained what they were/weren't covering and why. The process was simple, and the explanation was clear.
Insurer: Pets Best
By: Shelby
The submission process is so simple
The submission process is so simple. And the payment comes so quickly. Everything works seamlessly.
Insurer: MetLife
By: H Miller
Insurance as it should be!
The process for submitting and receiving payment on my claim was very easy, and incredibly quick. The website was easy to navigate and the instructions for submitting a claim were clear and easy to understand. I filed the required information as explained in the claims process. My claim was clearly covered and was reviewed and processed very quickly. This is insurance as it should be, bravo!
Insurer: MetLife
By: customer
Worst customer service and experience
Signed up for a policy a they sent a medical records summary claiming because our puppy swallowed a toy that required no medical intervention l, no future ingestion accidents would be covered. Very rude customer service associates and rude and condescending manager. A dog swallowing a piece of cotton or a toy and it happening again should not be viewed as a pre-existing condition? Puppies swallow things. Before you make a decision Check out pumpkin pet insurance. They pay vet directly and understand accidents happen. With pumpkin if an incident happens after 180 days they will cover the same type of accident. Trupanion comments this issue is concerning but even after speaking with a manager who was rude nothing changed. Seriously know the information before you sign up for a policy.
Insurer: Trupanion
By: Blake Rhyne