Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,987 total
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Always Great to work with
Trupanion has made a significant impact on the care I can provide for my sweet girl. Her life-saving surgery was covered, and they were super easy to work with.
Insurer: Trupanion
By: Darcy
Unfortunately I trusted Costco when I…
Unfortunately I trusted Costco when I signed up for this health insurance for my dog. Each time I send a claim, it comes back denied. When I call them they never know why is denied. They want notes from the Vet which is on the invoice and discharge paperwork. They still insist that they need more paperwork. They also charged us more for deductible because I went on my own to look for the a policy from them online and it was half deductible than the one they offered when I got it through Costco. Very awful customer service, everything is denied. They barely answer emails. I cannot believe this company hasn't gone out of business yet.
Insurer: Figo
By: Mercedes Schlaffer
Fast and easy submissions
Fast and easy submissions! Great coverage!
Insurer: MetLife
By: customer
Never thought of purchasing pet…
Never thought of purchasing pet insurance before, until I adopted a rescue that was older and only had one eye at the time of adoption. Turns out, I have never had to use the insurance for that! Ever! This boy has severe allergies! He is groomed monthly but has constant skin and ear issues! Poor pupper! MetLife pet insurance is very quick and efficient. Web site is easily used. Check is directly deposited in checking/savings. Would recommend!!
Insurer: MetLife
By: Nita
Pet Insurance at its best--Metlife
MetLife has been amazing for taking care of my dog Holly. They truly care about pets and make the entire process of submitting claims so easy. Every time I file a claim, they follow up and keep me informed about the status, which gives me real peace of mind. The best part is how quickly the reimbursement is deposited directly into my bank account. MetLife really makes pet insurance simple and stress-free. They are the best!
Insurer: MetLife
By: Ruthann Monterosa
Very easy to send claims
Very easy to send claims, no hassle.
Insurer: MetLife
By: Rolando San Diego
Claims completed in a timely manor.
Claims completed in a timely manor.
Insurer: MetLife
By: customer
ER Visit
After several visits to the emergency vet, I can say MetLife insurance processed all my claims with no problems at all. It's good to know that during the stressful times with my pet, I can count on MetLife Pet Insurance!
Insurer: MetLife
By: LaDonne
It didn't take long and I was glad…
It didn't take long and I was glad guinea pigs are included under exotic pets.
Insurer: Nationwide
By: customer
Able to get the treatment my dog needed
My dog has had Trupanion since the day I got him—almost seven years ago. Keeping it was the best decision! He has seizures, and Trupanion has been great at covering costs associated with them. He recently had to have an MRI, and Trupanion came through! I couldn’t have gotten him the treatment he needed without it. Thank you, Trupanion!
Insurer: Trupanion
By: Jana