Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 11, 2025

Timely review of my claim

Timely review of my claim. Clearly communicated what was and was not covered under my plan. Pleased with the process for submitting a claim.

Insurer: Fetch

By: Lou

November 11, 2025

Awful

The website and the app have been down for at least a month. The only reason I was able to learn this was on their Facebook page, nothing was shared with us! Every time I looked at what fb said it gave a different reason for it being unavailable. I was finally able to submit my claim after 2 weeks (out of pure luck) and now I’ll have to wait to see how long it takes to get the claim. They also provided an email address on their fb to submit claims, and of course it doesn’t work either. I called today to ask for a refund for the time we couldn’t submit claims and they said it’s not something they do. I cancelled my policy today.

Insurer: Pets Best

By: Kayleigh Binette

November 11, 2025

Submitting a claim

Just had to submit a claim. My dog ate a corn cob. The website is very easy to work with and Embrace customer service is excellent

Insurer: Embrace

By: Gulliver

Verified November 11, 2025

We got fast service on our claims

We got fast service on our clakms.

Insurer: Fetch

By: customer

November 11, 2025

Submitting a claim was way easier than…

Submitting a claim was way easier than I expected.

Insurer: Embrace

By: Janet Schaefer

Verified November 11, 2025

I am so happy with Fetch Pet Insurance

I am so happy with Fetch Pet Insurance! They are amazing! They are always right there when you need them,always answer you. Reimbursed me right away. Thank you so much!

Insurer: Fetch

By: Rosemary Albert

Verified November 11, 2025

I put our claim in and not to lond…

I put our claim in and not to lond there after we received a check… Just wish our payment would be more.. thanks though

Insurer: Fetch

By: James Warren

Verified November 11, 2025

Best pup insurance I’ve experienced

Fast and efficient professional response Turn around for reimbursement was very quick ! Happy to have switched from ODIE!

Insurer: Fetch

By: GGNAVA

November 11, 2025

So Thankful For Embrace Coverage!

Pet insurance isn't cheap, especially as they get older, but it has been invaluable in giving us peace of mind when we've been concerned about a health issue. Our 10-year-old chocolate lab had a lump that turned out to be cancerous, then surgery, then complications from surgery, then three months of follow-up appointments (and cone wearing, poor thing!). The whole ordeal cost THOUSANDS of dollars and because of the high level plan we had selected, 90% of the costs were reimbursed to us. I am so thankful that concerns about money didn't prevent us from essentially being able to save his life. Our tabby cat is 9 1/2 and I just submitted her first claim; our out of pocket expenses will cover 2/3 of the deductible and because I expect additional testing and treatment to diagnose and treat whatever is causing her to have bald spots, I am again relieved to know that I can afford to do what is needed for her because soon 90% of the costs will be reimbursed. Like I said, it's pricey, but if you can manage the monthly payments, it brings so much peace of mind when those big things happen!

Insurer: Embrace

By: Amy Whitney

Verified November 11, 2025

What a great company

What a great company! Claim settlement is nearly always timely. So happy I have my Micky covered!

Insurer: Fetch

By: BT

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