Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
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Representative outstanding
Representative very helpful but lack of communication with claims department
Insurer: MetLife
By: Sonia
Quick claims processing
I sent the claims in (first ones of the year) they quickly processed them and are sending me a check to reimburse my payment to the Vet. Like my personal health insurance it is easier to make a monthly premium payment and then get the MD/Vet bill reimbursement...great insurance.
Insurer: Pets Best
By: customer
Easy to upload documents
Easy to upload documents, quick review time by agents. Money goes directly into your axcount
Insurer: MetLife
By: customer
Easy to navigate and quick pay out.
Easy to navigate and quick pay out.
Insurer: Pumpkin
By: Kayleigh
Sent my receipts to SPOT and they…
Sent my receipts to SPOT and they contacted my vet for proof and sent a check after taking out the deductible...very easy process
Insurer: Spot
By: Sue Lovelace
Such an easy process to submit a claim
Such an easy process to submit a claim. Take a picture of the receipt and the vet’s notes and that’s it. Quick payment too!
Insurer: MetLife
By: Joanne H.
Peace of mind *
In today's day & age knowing I'm working with insurance company who stands by their word is paramount. I like the easy submission of claims & quick reply of receipt of claim followed by payment in timely fashion !!
Insurer: Pumpkin
By: Linda
I took my kitty to the emergency vet .
I took my kitty to the emergency vet .. pretty traumatizing for both of us and my pocket book... I turned the vet bill In to spot with all the notes and itemized receipt...which was easy to do on line with my phone... and within 10 days they reviewed it and said they are paying all except my $250.00 deductible... pretty amazing... thank you Spot. I've shared this with my friends and they were pleasantly surprised as well.
Insurer: Spot
By: Elizabeth Bowers
Josh the tech I spoke with made me…
Josh the tech I spoke with made me comfortable and I felt knowledgeable at the end of the call about my coverage. Thanks Josh. Christina.
Insurer: Fetch Canada
By: Christina Hazisavvas
Scam insurance
Scam insurance. I regret leaving lemonade for this garbage. My policy covers emergency vet visits, accident/injury, and the medications prescribed to my dog. They didn’t cover a penny of either visit and tried to say my services aren’t covered when they clearly are. Do not give your money to this company. Lemonade took 5 days max to get refunded and it took these idiots 13 days to even send an email about claims being denied. They are liars and thieves.
Insurer: Pets Best
By: Kayla