Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 18, 2026

They pay out really well and quickly…

They pay out really well and quickly when I send claims to them

Insurer: Trupanion

By: Marji Prefontaine

Verified February 18, 2026

I was very skeptical about pet insurance

I was very skeptical about pet insurance because I had no prior experience with it. But when I received the approval and the money was deposited back into my account within two weeks, I was shocked — in a very positive way! I will definitely be recommending it to my friends.

Insurer: Spot

By: Ihor

February 18, 2026

I absolutely love Pets Best

I absolutely love Pets Best. I used to be a member of Healthy Paws, but I'm glad I made the switch. Sometimes my claims are handled fast, I think the longest I've waited was 20 days. My hope is that my premium stays reasonable and continues to protect my angel baby until the end.

Insurer: Pets Best

By: Priscilla Ines Caracitas

Verified February 18, 2026

Both of my dogs have had some issues in…

Both of my dogs have had some issues in the last year- having Trupanion insurance for them has made a big difference in the level of care I am able to afford and Trupanion has been so easy to work with. Direct pay to my veterinarian or quick claim processing for the clinics that can't do direct pay - both have been easy and fast!

Insurer: Trupanion

By: Bernadette

February 18, 2026

Don't bother with this insurance

I give them a big fat 1 star. This company is very quick to take your payment but when it comes time to reimburse a policy holder they find any and every reason possible to not pay out. For an organization that says they help pets I would have thought better of them. They will not be getting anymore of my money ever.

Insurer: ASPCA

By: David Pogue

Verified February 18, 2026

We love having insurance for our rescue…

We love having insurance for our rescue dog. It has been extremely beneficial to us because he has had unexpected health issues and we are able to treat and continue care for him easily with this insurance. We never have another pet without insurance.

Insurer: MetLife

By: customer

Verified February 18, 2026

It is easy to file claims and MetLife…

It is easy to file claims and MetLife has been responding quickly.

Insurer: MetLife

By: Lori

Verified February 18, 2026

This was the first time having to use…

This was the first time having to use the insurance (and hopefully the last). But the process went smoothly.

Insurer: Fetch

By: Chuck Groover

Verified February 18, 2026

So far I am very happy

So far, there is nothing to complain about. I used my insurance and it was extremely efficient and fair.

Insurer: Trupanion

By: Mary

Verified February 18, 2026

was very easy to make a claim

was very easy to make a claim. Customer service was very helpful

Insurer: Spot

By: customer

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