Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 29, 2026

After I submitted a claim my bill went…

After I submitted a claim my bill went from 117 a month for 2 dogs to 170 a month for 2 dogs the rep on the phone said it’s because my state increased the bill. They had nothing to do with the 60$ dogs crew a month

Insurer: MetLife

By: vinny ferri

March 29, 2026

Pumpkin Pet Insurance is the best I've experienced

Pumpkin Pet Insurance is the best I've ever dealt with. Never a problem. I've been getting pet insurance for over 15 years and every month was an argument with other companies. I was fought on every submission. With Pumpkin all conversations are helpful and kind. With Pumpkin I submit-(some bills have been high) and there's never a question. Based on my previous experiences I would never recommend another company. Thank you for your service!!!

Insurer: Pumpkin

By: Diane Mann

March 29, 2026

Excellent flow and ease with submitting…

Excellent flow and ease with submitting the claims. They keep you informed!

Insurer: Spot

By: Lisa VanEllen

March 29, 2026

Responded quickly to my claim.

Responded quickly to my claim.

Insurer: Healthy Paws

By: Laura Ansari

March 29, 2026

Coverage is exactly what it’s supposed very responsive…

Coverage is exactly what it’s supposed to be when you start. Very responsive check in the mail is slow.

Insurer: Spot

By: William Hofferhoffer

March 29, 2026

Best Pet Insurance

Easy claims process, fair coverage with no surprises or hidden loopholes to deny claims, straight forward reimbursements, transparent through and through. Feel like it’s the only pet insurance worth the money to keep your pet covered.

Insurer: Spot

By: CG

March 29, 2026

Worth every penny

We have used pets best for our last two dogs. Our oldest who’s only five years old has had three major incidents that were all covered by pets best. They were quick to pay any claims. I think our rates are fair especially with what they’ve covered. We are 100% thankful for them and will use them for every one of our pets moving forward

Insurer: Pets Best

By: Ryan Gottlieb

March 29, 2026

process claims in no time-

process claims in no time-

Insurer: MetLife

By: Patricia Shaw

March 29, 2026

Excellent customer service

Excellent customer service. Easy claim submission process.

Insurer: MetLife

By: Sandy H

March 29, 2026

Sent the only invoice I had received…

Sent the only invoice I had received for pet meds Was denied so I just sent everything I had and it paid

Insurer: MetLife

By: Kathy Pulis McMasters

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