Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 14, 2025

Quick and easy

Uploading my documents was easy, several days later I had my refund!

Insurer: MetLife

By: Rachelle

Verified November 14, 2025

Responded quickly

Responded quickly, were clear in documentation needed. Covered the expenses as promised.

Insurer: Fetch

By: Janet

Verified November 14, 2025

The process is so easy and simple to…

The process is so easy and simple to file a claim

Insurer: MetLife

By: Trish

Verified November 14, 2025

Great customer service

Great customer service, easy to use app and very timely reimbursement

Insurer: MetLife

By: Gary Virgil

Verified November 14, 2025

Always easy and effortless which is…

Always easy and effortless which is truly appreciated especially when dealing a lot of vet visits. The claims process and reimbursement are usually completed within a few days. I have been a health paws customer for many years and find it invaluable.

Insurer: Healthy Paws

By: Lisa M

Verified November 14, 2025

Always helpful

They review my cases quickly and their customer service when I need something is good.

Insurer: MetLife

By: Gabrielle Smith

Verified November 14, 2025

Turn around on my claim for my dog was…

Turn around on my claim for my dog was amazing!! My dog had major surgery and I had put out a lot of money to pay for the surgery. I filed my claim with Healthy Paws it was reviewed and the covered amount was refunded to me. Using the Healthy Paws app and direct deposit makes things a whole lot easier.

Insurer: Healthy Paws

By: ROBERT

Verified November 14, 2025

I am 100% happy and grateful for Embrace Pet Insurance

This is my first experience with pet insurance and I could not be happier with Embrace. After my dachshund was diagnosed with a significant issue, I crossed my fingers that the coverage would kick in and that it would be a seamless and easy process. It has been both simple and easy. I've submitted several claims and all of them were reviewed the day they were submitted and paid that same day. Every call I've had with them has been very helpful and pleasant. They are responsive and seem to really care about my dogs care and my experience. I wish my own personal insurance was as easy!

Insurer: Embrace

By: NM

November 14, 2025

THEY ARE VERY FRIENDLY TO GET YOU TO…

THEY ARE VERY FRIENDLY TO GET YOU TO BUY THE INSURANCE.BUT WHEN IT COMES TO REIMBURSEMENT , THEY DO NOT REIMBURSE , I WAS STUCK WITH A BILL 979 BE VERY CAREFUL.WHAT INSURANCE YOU CHOOSE FOR YOUR NOT RECOMMEND THIS INSURANCE

Insurer: Prudent Pet

By: diane G

November 14, 2025

Embrace has been AMAZING!!

Embrace has been AMAZING!!! I’ve had in the last week 4 vet visits that they have been so quick with response and approval and payments for the visits!

Insurer: Embrace

By: lynsey bruzzi

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