Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


November 14, 2025

Waste of Money

One day these reviews programs will accept a ZERO stars review. This is the absolute worst insurance policy I have ever had. Every claim was denied nothing fit the requirements and the 2 "wellness" claims that were eventually approved were paid well below the supposed "90%" that the policy shows. Save your money go anywhere else for your pet insurance. Absolute and total garbage. And if you try to "contact" them be prepare to be on hold for hours. Stay away, Stay away

Insurer: Pets Best

By: Tim Spencer

November 14, 2025

Super easy submitting claim.

Super easy submitting claim.

Insurer: Embrace

By: Scott Williams

Verified November 14, 2025

FetchPet quick response

FetchPet. Has once again responded quickly in reviewing and processing our claims for our pet's surgery and post -op. Thank you for taking care!

Insurer: Fetch

By: JKTuscany

Verified November 14, 2025

Great customer service

Great customer service, decent turn around times and easy claim submission. I have had other pet insurance in the past and Met Life has been the best one. I love the family plans since I have multiple pets.

Insurer: MetLife

By: Rachel

November 14, 2025

So happy with Pets Best!

Our Boston terrier recently had pneumonia after aspirating on some dog food. It came on really quickly and he got very sick. After an expensive visit to the emergency vet, filing my Pets Best claim was so easy online. They paid the claim as expected and communicated with me throughout the process. I am so happy I got pet insurance for our dog. I would recommend Pets Best to anyone.

Insurer: Pets Best

Veterinarian: Emergency Veterinary Care Centers

By: Mary

Useful
Verified November 14, 2025

Thankful for Choosing Trupanion!

Trupanion is amazing! My dog required surgery and the Vet stated that, "Trupanion was the best because they are the only insurance that provides pre-approval quotes so you know how much you will have to pay and what the insurance will pay before the procedure". I am very happy with their services and helpful communications throughout every visit.

Insurer: Trupanion

By: Sandra B.

Verified November 14, 2025

Easy claim process

Submitting a claim is easy and it’s simple to keep track of the progress of the claim. On one occasion, I had to talk to customer service regarding a past claim and they were very helpful, walking me through the process and helping me realize what was missing.

Insurer: MetLife

By: Tater’s mom

November 14, 2025

Great peace of mind!

Pet insurance was definitely a gotta have for the dog I adopted last year. In the past, emergency vet bills were absolutely budget busters. I compared a few different products, and Pets Best came out a winner. Competitive rates for the level of coverage that I was looking for. Best of all, Pets Best pays my claim directly to my Care Credit account, which is what I use for vet's bills. (You can choose where the reimbursement is applied.) Interesting, once I'm reimbursed for regular care (office visits, tests and meds), the insurance works out to be about $15 a month for emergencies, a very small price to pay for peace of mind. Very fast claim processing. My first was reimbursed within the week of our office visit. My most recent claim was paid the next day! Regular emails kept me informed of the progress, so there was no guessing where we were in the claim process. Reasonable cost, secure transactions, payment schedules that work for me, super easy claims process. Thanks, Pets Best! Highly recommend.

Insurer: Pets Best

Veterinarian: Summerlin Animal Hospital

By: Geri

Useful
Verified November 14, 2025

Responsive

Responsive, easy to manager, consistent coverage. So thankful for this insurance..provides peace of mind to know we have coverage for our dogs if anything happens.

Insurer: MetLife

By: Sara T

Verified November 14, 2025

Fetch was awesome!

Fetch was awesome!! Easy claim submission, with a quick response time. I'm happy with the service.

Insurer: Fetch

By: Craig Charrette

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