Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,710 total
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Professional
They are so professional and thoughtful. Very quick to handle a claim.
Insurer: MetLife
By: Bill Warren
Disingenuous messaging about coverage
Disingenuous messaging about coverage starting immediately, then after payment it turns out covered starts after a few weeks. I need to cancel this coverage
Insurer: Nationwide
By: Customer
Everything
Everything. Filing a claim is easy, very fast reimbursements. Customer service people are friendly and knowledgeable!! So glad We Switched to this company
Insurer: MetLife
By: Andrea Bowser
Claims
Anytime I have submitted a claim, MetLife reviewed and processed the claims expeditiously and reimbursement was received promptly! Thank you!
Insurer: MetLife
By: customer
NOTHING IN THIS WORLD IS PERFECT
Nothing in this world is perfect. We have faith in MetLife and it's coverages. MetLife pet insurance is one of the best, if not THE best, health insurance policy available. They are very good at paying claims in a reasonable time frame.
Insurer: MetLife
By: RITA
Very easy to submit claim.
Very easy to submit claim.
Insurer: MetLife
By: customer
Outstanding Customer experience
Submitting claims were flawless, the app and website is easy to use and clear on direction. Also when I called to talk to a live representative, the feedback was first towards caring about my pets condition and the rep was able to address my concerns without hesitation. I am amazed at the Quick responses with claim processing. Impressive!
Insurer: Trupanion
By: Yvonne Hunter
Great service multiple times
We have had to use Trupanion for two different dogs (and scenarios) and in both cases found them very easy and efficient to work with. We are getting approvals within 12 hours and reimbursements within 48. I cannot imagine how they could work any better. Highly recommended.
Insurer: Trupanion
By: Alex
Well check
They stayed in contact constantly, and they paid out quickly.
Insurer: Fetch
By: Lura
Trupanion Was A Life Saver
For eight years I had been paying premiums, at times, joking that it was really a donation because our Ginger was so healthy. In an instant, all that changed as she was confronted with constant nauseousness, loss of appetite and lethargy. Ultimately this mysterious and sudden illnes led us to: a 3am trip to an Emergency Vet Clinic, a follow up with or Vet, another unplanned trip to our Vet followed by a trip to the local Animal Hospital with a skilled surgical team. We are retired and living on a fixed income. We would not have wanted to make a life or death decision based on income constraints but that would have been our reality if not for Trupanion. Our Ginger got the surgery required to remove her gallbaldder and a cluster of stones that were causing her illness and threatening her life. She is now back at home with us recovering. Trupanion and Fetch Animal Hospital saved her life. We aren't out of the woods yet but none of this would have been possible without the funds from our Trupanion policy.
Insurer: Trupanion
By: K. Himes