Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 20, 2025

MetLife has paid each bill submitted…

MetLife has paid each bill submitted timely, and without any problems. I couldn’t be happier with the service I received.

Insurer: MetLife

By: Donna F

Verified November 20, 2025

Easy app

Easy app, quick payment of claims.

Insurer: MetLife

By: Christine Connelly Conlon

Verified November 20, 2025

Good company

I submitted a number of related claims. They were handled quickly and efficiently. It was such an easy process. The checks were also processed quickly.

Insurer: Healthy Paws

By: JOHN R & KATHLEEN

Verified November 20, 2025

Our reimbursement process was easy and…

Our reimbursement process was easy and very quick.

Insurer: MetLife

By: Pamela Teague

November 20, 2025

PET PLUS US Scam Alert

PET PLUS US is a textbook example of an insurance company taking advantage of pet parents. I paid premiums and submitted all required documents, yet my claims were unfairly denied. After I filed a complaint, they went completely silent, ignoring my emails and even failing to respond to my dog’s vet clinic..

Insurer: Pets Plus Us

By: Luna

Useful
Verified November 20, 2025

The process for filing a claim is easy

The process for filing a claim is easy. Updated given frequently and payment received in a timely manner. Could not be happier with the experience.

Insurer: Fetch

By: Lisa

Verified November 20, 2025

Quick turnaround on claims

Lately, claims are being processed very quickly which is really nice.

Insurer: Pumpkin

By: Susan

Verified November 20, 2025

They are the best

They are the best. I would not have been able to get the care my dog needed without it. I thank God for thi insurance everyday knowing my boy can get the care he needs.

Insurer: Healthy Paws

By: Jane Miller

November 20, 2025

Embrace is a top notch pet insurance company

Embrace provides a very easy claims process, with reimbursement sometimes happening on the same day. It also provides great coverage for the money. The support staff is empathetic and very helpful, even offering suggestions to lower premium costs without jeopardizing coverage. We have two dogs who have been covered by Embrace for many years and some serious medical issues.

Insurer: Embrace

By: Barbara

Verified November 20, 2025

I am giving Fetch a 5-star because of…

I am giving Fetch a 5-star because of their many prompt and follow up emails to remind me of where they were in the process of reviewing my receipts and claim. Great job I absolutely loved staying informed.

Insurer: Fetch

By: Jane

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