Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great experience
Great experience filing for and receiving prompt reimbursement for emergency treatment of our sweet Ollie! Easy and fast!
Insurer: Fetch
By: Leesa
Thank you, Pets Best!
My boy had a tumor on his spinal cord and was paralyzed. Pets Best covered the radiation and chemo and everything in between. I am forever grateful!
My dog got an eye infection and trupanion wouldn't cover the treatment
My dog got an eye infection - but Trupanion wouldn't cover it - because he had the infection once before we started with insurance. Calling it a pre-existing condition - despite him having received treatment and cured the infection. Anyone who has a dog knows that dogs can pick up new infections - they stick their noses in all kinds of things and pick up things from other dogs. health care for pets has gone through the roof as it has become big business - pet insurance is supposed to offer assistance - in exchange for your premium - they shouldn't be making up reasons not to pay for care.
Insurer: Trupanion Canada
By: Max Alexander
The customer service was good
The customer service was good, but the medical review and approval is taking long considering no pre-existing conditions.
Insurer: Nationwide
By: customer
Speedy Service
It’s easy to navigate Spot’s website and to submit a claim. I appreciate the speedy email communications and reimbursements for my dog’s claims. I would highly recommend this company.
Insurer: Spot
By: Mary Mosher
I’ve that all my pets insurance w them…
I’ve that all my pets insurance w them for over 10years and would never be without. Coverage is excellent and affordable. Claims are processed quickly and when more information is needed THEY actually will reach out to my vet which makes things go so much faster. With all the other companies out there, I wouldn’t even entertain the thought of changing.
Insurer: ASPCA
By: Valerie Ollar
The quickness of the response to the…
The quickness of the response to the claim submitted was phenomenal. The concern for our pet was genuine.
Insurer: Trupanion
By: Kenneth
I am so impressed with MetLife Pet Insurance - they came through for me
I am so impressed with MetLife Pet Insurance. They not only made submitting a claim very easy but the turnaround time was fast. They covered my dog's ACL surgery even after his other leg had ACL surgery before I got MetLife. I had asked three times if it would be covered and not considered pre-existing and I was assured it would be. When it was time to put in claim I was worried they would "back out" and not stand up to what I was told three times that it would be covered. But low and behold they were a company of their word and did exactly what they said they would do. I would highly recommend them.
Insurer: MetLife
By: A. Hayduk
Had two dogs on the wellness plan
Had two dogs on the wellness plan, was told I would get 150$ annually toward dental cleaning for each dog and 100$ annually for routine blood work for each dog. I did get both dogs teeth cleaned and because they are senior dogs, routine blood work is done prior to the dental cleaning. I submitted the claims for dental cleaning and blood work for both dogs and it was all denied. They stated that gingivitis and tartar build up is a pre existing condition and the blood work was not covered because it was related to the dental cleaning. Please people beware. I cancelled the policies and had to pay them a lot to cancel.
Insurer: Pumpkin
By: April Connelly
My little guy was very sick
My little guy was very sick, he entered the hospital and was there for 2 nights.As soon as he was home I entered the claim into the Healthy Paws Pet Portal and within 3 days the reimbursement was in my bank. They are so easy to work with, I would recommend this insurance to anyone shopping around.
Insurer: Healthy Paws
By: Sharon