Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified November 23, 2025

I liked the coverage for the most part…

I liked the coverage for the most part but really wish the Wellness Coverage was better. Also you really need to work on your App as it really stinks to try to use!

Insurer: MetLife

By: Karen

Verified November 23, 2025

As advertised

As advertised, after paying the deductible and submitting our claim for a very expensive cataract surgery, Healthy Paws sent us a check for 80% of it a week later.

Insurer: Healthy Paws

By: Debbie

Verified November 23, 2025

It is very easy to file a claim and get…

It is very easy to file a claim and get reimbursed. When additional information is needed, I’m notified and I can just use the app to submit the information. If you own a pet, MetLife is the insurance you must have!

Insurer: MetLife

By: customer

Verified November 23, 2025

I recommend Healthy Paws to everyone I…

I recommend Healthy Paws to everyone I know that is looking for pet insurance. Supper easy, are very clear up front regarding what they cover and most importantly they are prompt with their payment’s which is so important with today’s economy and rising vet costs. They make it so pet owners don’t have to decide between stopping or continuing treatment and possibly losing a family member due to that decision .

Insurer: Healthy Paws

By: James Yertzell

Verified November 23, 2025

Ive only had one claim

Ive only had one claim. I had a deductible but SPOT paid the balance with no hassle.

Insurer: Spot

By: Mary Austin

Verified November 23, 2025

The app is so user friendly

The app is so user friendly! It's easy to open a claim, upload the documents, and track the status of the claim.

Insurer: MetLife

By: Kris

Verified November 23, 2025

Submitting claims and getting my money

Submitting claims and getting my money Quickly is a huge benefit!

Insurer: Spot

By: Kim Scoville

Verified November 23, 2025

Submitting my claim was easy and my…

Submitting my claim was easy and my claim was processed in a timely manner.

Insurer: Spot

By: Helen Saliman

Verified November 22, 2025

Fast claim review and settlement.

Fast claim review and settlement.

Insurer: MetLife

By: Deborah Peters

Verified November 22, 2025

Easy and Effective

Easy to submit claims digitally and clear EOB’s.

Insurer: MetLife

By: Heidi

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