Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Predatory and Unethical
I have had healthy paws since 2013 for my dog. Only minor claims and my premiums have always been more than I get back in claims but having the piece of mind of having insurance in case of something catastrophic was nice. Initially my dogs premium was $35. However the last 6 years the premium went up 130%, so that at 11 years old it was $220 a month. Now when he turned 12 Healthy paws increased my deductible from $100 to $500 and payout rate from 90% to 70% without warning. Customer service does not care and seems outsourced. This company is predatory and unethical and I would like to warn anyone who is thinking about pet insurance to go with another provider. Avoid Healthy Paws at all costs.
Insurer: Healthy Paws
By: Nick Fischer
Very easy to file the claim.
Very easy to file the claim.
Insurer: Spot
By: Tonya
Pets Best has been a lifesaver for one…
Pets Best has been a lifesaver for one of our dogs. We got the plan the day after we got him and when he was a year old he started having seizures and required specialized testing that cost almost $15,000. Without Pets Best, we wouldn’t have been able to pay for this without great hardship. The claims process is easy. I just wish they would add CBD oil to their formulary. Other insurance companies cover it and it has been the difference for our epileptic dog.
Insurer: Pets Best
By: N Richard
Very satisfied customer here
Very satisfied customer here. Claims are processed with a quick turn around time. Best part is I get an email status update throughout the claim process.
Insurer: MetLife
By: Mel B
When my dog decided to blow her knee
When my dog decided to blow her knee, treatment was not to be delayed. Local vet diagnosed and coordinate a surgeon, her repair was done in less than two weeks. Pets Best covered $2700 of the $3200 charge in three weeks. This saved the financial shock of an unexpected expense. Both our pets are covered and I will always use Pets Best.
Insurer: Pets Best
By: Charles Elliott
This was my first time ever submitting…
This was my first time ever submitting an insurance claim for my pet. It was very simple, straightforward, and I heard back in a timely manner. It made an extremely stressful time in our life a little easier.
Insurer: Spot
By: Allison Dooley
Piece of mind when accident happened
I felt so relieved knowing that I could take my dog to the vet when he accidentally ate a watchband. I didn’t have to wonder if I could pay for the diagnostics or procedures. My claim was processed in a timely manner.
Insurer: Pumpkin
By: Penny
Easy and quick
Submitting a claim was easy and response was quick
Insurer: MetLife
By: Tammy
My dog
My dog, Zainah has been through a traumatic surgery. Pumpkin has been with me all the way--she is recovering now. Not only have they been there financially, but also emotionally. Each person with whom I have spoken has been so caring and supportive. My only frustration has been that check take a long time to come---I would so appreciate if this could be expeditated. I have already recommended Pumpkin to many people. And now the hospital who did the surgery has Pumkin on their referral list.
Insurer: Pumpkin
By: Claudia Crawford
Jorgees health care
Pets plus us have been fantastic to date in helping me pay for Jorgee's medical expenses. They’ve covered a huge chunk of his expenses without question, including multiple blood tests and lab work, a CT scan, vet exams and a consultation and surgery with an internal medicine specialist. His expenses have been in excess of $8000.00 and I would have had a lot of trouble paying for this on my own. I’ve received back over $7200.00 reimbursement so far and I’m really happy I chose to insure him with Pets plus us. It’s such a nice feeling to know that whatever comes up in the future, Jorgee will get the vet care he needs and I won’t have to make a choice based on whether I can afford it or not. I’m able to budget the insurance payments and know he’ll be taken care of. Thank you Pets Plus Us!
Insurer: Pets Plus Us
By: Lianne