Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Amazing customer service
Amazing customer service, quick turnaround of claim payments, never had an issue!
Insurer: MetLife
By: customer
Experience on filing claim
We have 2 mixed terrier puppies Bandit turned 1 year in October and Tulip will be 1 year in July. MetLife answered any questions when it came filing a claim and how long a process would take. Claims were processed very quickly and deposited right to our account. Would rececommend MetLife Pet Insurance to anyone wanting insurance for their pet
Insurer: MetLife
By: Sandra Hebert
Consistent and clear coverage
My wife and I have 3 cats, 2 of which have been problematic at one time or another. We have 1 cat with chronic GI issues and another with pre-existing upper respiratory issues. Pets Best has been nothing but consistent and clear, covering everything for our GI cat (because we had her from a kitten), including numerous hospital visits. While Pets Best doesn't cover everything for our upper respiratory cat because it is a pre-existing condition, they don't use that against us to stop paying legitimate insurance claims for him. I'm always skeptical about insurance companies, but my experience with Pets Best has been nothing short of excellent. And I want to be clear - I've not been paid or incentivized for this, I'm simply impressed that an insurance company actually does what it says it will.
Insurer: Pets Best
By: N. White
Claims were reviewed in a timely…
Claims were reviewed in a timely manner. Receiving the amount of coverage described in my plan. Notified of details via email to verify claim was received and once EOB became available.
Insurer: MetLife
By: J. Rocco
AMAZING
This insurance js amazing! I tell people my dog has better insurance than me. They approved my claims within minutes and I received the money the same day! So thankful to have a peace of mind when it comes to my doggy!
Insurer: Pumpkin
By: Trisha
I can’t say enough good things about Healthy Paws
I can’t say enough good things about Healthy Paws! This was my first claim for my 5 yr old Shichon, Molly. She needed emergency surgery for bladder stones and the bills were adding up quickly After providing some required history information Healthy Paws processed my claims quickly and I received my checks shortly after the claims were closed! Molly is doing great and it is comforting to know that Healthy Paws Insurance can be counted on to process and pay claims in a very timely manner! Thank you Healthy Paws Team!
Insurer: Healthy Paws
By: Karen
Clear Communication
Clear Communication Prudent Pet made it easy to compare with other providers. I'm particularly pleased with Unlimited Coverage to help me keep my dog healthy for the rest of her life.
Insurer: Prudent Pet
By: Terry
Grateful
Not only is the app very simple to use but submitting a claim is easy and im so grateful for this insurance. Theres no way id be able to survive without reimbursement. Its been worth it every year.
Insurer: MetLife
By: Gabriela
Totally worth the monthly cost
Claims are easy to submit, get processed, and refunded. Although the monthly payment goes up the moment your pets have a costly emergency, it is still worth the cost.
Insurer: MetLife
By: Andrea
Our first experience with pet insurance
This was our first real experience with pet insurance. We have always rescued Miniature Schnauzers. This time we picked out a Terrier Mix. The poor thing was sick with 3 different parasites when we got him. We took care of that but then almost immediately we found out he had a liver disease. He has been diagnosed with liver shunts. Unfortunately they turned out to be shunts inside of his liver so that took surgery off the table. We had to have a biopsy done which unfortunately turned out that he has severe liver disease that we can only try to control with medication. His life will be cut very short but at least we will not have to worry about the thousands of dollars it has cost so far to diagnose his problem. We can spend all of our time enjoying what time we do have with our wonderful Freddie. Thank you MetLife!!!
Insurer: MetLife
By: Carol Stevens