Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified November 22, 2025

One of the best decisions we ever made.

Super easy to submit claims and getting pet insurance for our kitty was one of the best decisions we ever made. She had to have surgery and is now on prescription food. This insurance has drastically reduced the added expense of our out of pocket costs. Thank you MetLife Pet Insurance for always being there with kindness and compassion.

Insurer: MetLife

By: RW

Verified November 22, 2025

It’s is fast to process claims…

It’s is fast to process claims especially the return is via Zelle transfer of refund

Insurer: MetLife

By: Angeline Abad

Verified November 22, 2025

I was disappointed

I was disappointed that you didn’t cover sickness . That is the main reason that you should need insurance. That makes me sad.

Insurer: Nationwide

By: customer. Dorothy Chatton

Verified November 22, 2025

Mostly satisfied but reimbursement are…

Mostly satisfied but reimbursement are often slow

Insurer: MetLife

By: customer

Verified November 22, 2025

Claims processed fast

Can do any time of day/night and claims processed fast

Insurer: MetLife

By: Jill

Verified November 22, 2025

Great service

Quick and easy claims process!

Insurer: MetLife

By: customer

Verified November 22, 2025

I am brand new to Fetch

I am brand new to Fetch. But found the reimbursement easy. Direct deposit received in about a week.

Insurer: Fetch

By: Hilary

November 22, 2025

Pets Best Claim review.

"I had to take my little dude to the emergency room after I noticed some green discharge from his eye. I wasn't too worried knowing I had insurance on both of my dogs. After unsuccessfully trying to upload my claim via the app or website, I called and was directed to send an email for my claim. After about 8-10 days I received an email stating that my claim was going to be paid with no further documentation needed. Pretty easy process.

Insurer: Pets Best

Veterinarian: Eclipse Specialty & Emergency Pet Care

By: John

Useful
November 22, 2025

Best choice I’ve made in 20 years!!

"After 20 years of paying until it hurt, I decided to try pet insurance for my brand new poodle pup after my sister recommended you. The insurance pays for itself. I had my first round of vaccinations, wellness check and heartworm/flea/tick preventatives and was more than pleasantly surprised at how quickly I was reimbursed. All easily uploaded via my phone. Super fast turnaround and attention to my claim. So happy I went with Pet's Best!"

Insurer: Pets Best

Veterinarian: Little Mountain Veterinary Clinic

By: Kathryn

Useful
Verified November 22, 2025

Super easy to file claims

Super easy to file claims. Claims are paid fast. Best decision I ever made for my sweet Jessi girl!

Insurer: MetLife

By: Ginny T

Compare top pet insurance providers plans.