Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified November 26, 2025

Easy website to navigate

Easy website to navigate

Insurer: Pumpkin

By: Teresa

Verified November 26, 2025

Great Value

The insurance plan for our dogs has been amazing for our needs. Submitting receipts and SOAP notes in support of claims is a fairly easy process. Customer support/service has been very helpful when needed. I highly recommend MetLife Pet Insurance.

Insurer: MetLife

By: Michael Ditta

November 26, 2025

The best insurance

Healthy Paws has saved my life multiple times. I have four pets, all insured with them, and I’ve already used the coverage three times. Every experience has been fast and easy. As long as you submit all the documents they ask for, the reimbursement comes within just a few days. I always recommend them to my friends. I’m very happy with their service, and I’ve been a customer for over three years now.

Insurer: Healthy Paws

Veterinarian: VEG ER for Pets

By: Jessica

Useful
Verified November 26, 2025

Excellent coverage!

Excellent coverage and so thankful to have Healthy Paws insurance for our dog. Brings peace of mind when the unexpected happens.

Insurer: Healthy Paws

By: Vicki Ament

Verified November 26, 2025

It's expensive but it's worth it

Website is easy to navigate they are quick on paying your claims no hassle You get what you paid for especially if you have a small dog

Insurer: Figo

By: Paul B

Verified November 26, 2025

Highly recommend Healthy Paws

I’m so grateful we have healthy paws insurance. Last year our dog needed TPLO surgery and this year a tumor removed. Having pet insurance gives me peace of mind that I don’t have to worry about money and can just focus on my pet. I have had no issues submitting paperwork and the processing time is a few days. Highly recommend healthy paws!

Insurer: Healthy Paws

By: Megan McLean

Verified November 26, 2025

Luka

I’ve had Healthy Paws for about 7 years. I have never had any issues regarding reimbursement for services for Luka. Always prompt payment and would highly recommend Healthy Paws!!!

Insurer: Healthy Paws

By: Cecilia Fagan

November 26, 2025

CRIMINAL & PREDATORY COMPANY

I've had Healthy Paws on two of my dogs since 2014, they're now both over 10 yrs old. The rate hikes are INSANE, we just went from $350/month to almost $1000/month, with LESS coverage. This company is CRIMINAL. I've had FIGO pet insurance for my third dog and she is OLDER than the two that are with Healthy Paws- we pay less than $200/month for her for the EXACT SAME COVERAGE ($250 yearly deductible, no annual/lifetime limit, 90% coverage) and she's 14 yrs old! What the hell is going on? They really get you because now that my dogs are over 10 and have pre-existing conditions, we can't get coverage elsewhere without sacrificing coverage on their pre-existing conditions, so it's either stay with Healthy Paws and pay outrageous premiums or drop the coverage completely. We'll be dropping. Outrageous and criminal. I'm just sick. If you have a young animal and are considering Healthy Paws, know that the rates they start you at are extremely deceiving and if you plan to keep your policy on your pet for it's lifetime, BE VERY PREPARED BECAUSE YOUR RATES WILL SKYROCKET. My advice- STAY AWAY!

Insurer: Healthy Paws

By: Jen

Verified November 26, 2025

Every thing was easy

Every thing was easy

Insurer: Pumpkin

By: Wendy

November 25, 2025

I'm very disappointed with Healthy Paws…

I'm very disappointed with Healthy Paws so far. I'm trying to get a claim processed and they keep sending me erroneous emails saying I'm not covered. That is because they didn't update my files despite having sent them my pet's medical records. I'm already going through so much stress with my pet having a serious health issue and to receive all of these emails saying they can't process my claim really adds to my stress in a nonproductive way. I'm trying to see if I can get out of this policy and find another insurer.

Insurer: Healthy Paws

By: Jane O’Donnell

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