Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
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Submitted claims
I have submitted claims that, without clear justification, are being asked for additional documentation. When something is missing, the follow-up emails do not provide enough information explaining why the requested documents are important.
Insurer: MetLife
By: Herminia Gutierrez
Met Life has been very successful…
Met Life has been very successful submitting claims and standing behind their work.
Insurer: MetLife
By: customer Brenda S
Easy to submit claims and fast…
Easy to submit claims and fast responses.
Insurer: Pumpkin
By: Erin
The bill from the Vet was unexpected…
The bill from the Vet was unexpected and being on a fixed income makes it difficult. Fetch Pet processed the bill quickly and I should be getting the check soon.
Insurer: Fetch
By: Anne
Easy receipt submission online
Easy receipt submission online. Quick reimbursement.
Insurer: MetLife
By: Sara Beth Glausier
Quick deposit
I filled out my first claim after 11 years and it was a quick and efficient turnaround to receive our deposit.
Insurer: Fetch
By: Jessica
Fetch's claim handling was quick
Fetch's claim handling was quick! They paid exactly what I filed and deposited it to my checking account. This was my first claim with Fetch and I'm very pleased with their handling!
Insurer: Fetch
By: customer WBC
Great Insurance
My dog has had multiple health issues; IMHA, chronic pancreatitis and recently had a ACL repair to name a few. Healthy Paws has honored our policy every single time without issue and paid the claims within days. Very pleased with the insurance and customer service!
Insurer: Healthy Paws
By: Donna G
Don't look any further you found the best pet insurance out there...
I always rave about MetLife for pet insurance and have gotten you other customers. When a claim is submitted they are processed very quickly and money back into my act within 2 weeks usually shorter, I have had 2 other pet ins and had to fight to get my money I would say 95% of the time there are no issues at all, easy to talk to, any issues get fixed usually while I'm on the phone and the people you talk to are very pleasant. I recently had an issue with a bunch of claims that someone only uploaded the last page of the bill instead of everything I sent so all my claims were being denied... evidently they are getting fixed because I have not been able to resubmit them and claims are being processed. Metlife is the best pet insurance out there I have 6 of my 11 babies on there so far.
Insurer: MetLife
By: Valerie Bracey