Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Terrible Claims and Refund Process
It's taken weeks, if not months, to get any sort of resolution on a claim. Not just slow, but no communication. Really regret making the switch. Barely a costs savings and certainly not one worth the terrible service.
Insurer: Pets Best
By: Vanya
Awful process
Perts best are terrible. They took 5 weeks to deny my claim because they didn’t receive the records from the vet. They didn’t attempt to contact me and the vet sent the records to their email twice. They have some issues receiving emails. I don’t understand why I wasn’t contacted to sort it out. Now I have to wait another 5 weeks and had to fill out the same claim process again. Avoid like the plague.
Insurer: Pets Best
By: Jason
Easy to navigate the claim submission &…
Easy to navigate the claim submission & super fast turn-around.
Insurer: Spot
By: Charlotte P.
game changing for my dog
Having pet insurance has been a game changer for the care I’m able to provide for my dog! When I rescued Lucy (she was 4 months old and in great health!) I hoped I’d never need it but always wanted to have it, just in case. Over the years (Lucy is almost 11 years old!!) Healthy Paws has come in SO clutch. Between a mast cell tumor removal (success!), emergency surgery to remove a foreign object (a rock!!), 2 ACL repairs, a splenectomy and other unexpected vet visits/expenses, I truly couldn’t do this without Healthy Paws. I’m so happy with my plan, the easy-to-use mobile app, the friendly customer service and the quick turn around time after claims are submitted. I’ve literally saved thousands of dollars and Lucy is doing wonderfully. 10/10!
Insurer: Healthy Paws
By: Emily Bodinger
Pays for routine shot allowance
Pays for routine shot allowance. Although it does not cover the full amount as most vets charge more. I have not had to use it for anything extensive which is a good thing.
Insurer: Spot
By: Janice Spicer
I sent in my invoice and the claim was…
I sent in my invoice and the claim was processed within a week. I’m happy with the quick service . The only reason I didn’t give a higher rating was because I had a hard time sending additional information for the claim.
Insurer: Spot
By: Margaret Meyer
My claim was explained was reimbursed…
My claim was explained was reimbursed directly to my checking account within aweek
Insurer: Spot
By: Pamela Schnabel
Spot has best app
Spot has the best app ever. I love it. Submitting a claim is really easy and quick. Love it. Genia Finney
Insurer: Spot
By: Genia Finney
Pet insurance is SO important!
I have always used a spot Insurance since the day my dog came home. I just wish that the claims processing time was faster. Also, wish that my veterinarian could submit for me, and I would not have to shell out all the money out of pocket. Coming up with over $10,000 unexpectedly is extremely difficult and financially a major burden.
Insurer: Spot
By: Michael R