Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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MetLife reps are great!
While the app and being able to view attachments and check status of claims and payments is cumbersome And requires download of documents to view content of claims Anytime I have spoke to a person they have been friendly, efficient and able to answer questions. I wish it were easy to be able to view even a quick thumbnail preview of each claim to be able to identify which claim Is listed cs having to go three layers in to know which claim I am looking at
Insurer: MetLife
By: customer
My experience with Pets Best so far has…
My experience with Pets Best so far has been great. The response time on claims has been effecient and quick, the EOB is clear and easy to understand. The policy is clearly outlined and easy to read. I have 2 pest insured with Pets Best right now.
Insurer: Pets Best
By: Beth Davis
They are great
They are great! They answer any questions and help when you need it. They make it easy to make claims and getting refunded right to your account. They are so helpful!
Insurer: MetLife
By: customerCMD
Quick response to claim submission
Quick response to claim submission. Chat used to help with account management was very efficient, direct and provided the information needed.
Insurer: MetLife
By: customer
Great Customer Service
Kevin made this experience so easy. Explained the options and coverages clearly.
Insurer: Nationwide
By: Teresa Wing
Policy Start Date - Ridiculous Wait!!!!
The person who helped was very kind and had an answer for everything (even if it was a script type answer). Which is why I would like to give more stars but the issue is with the policy waiting period, which was stated as over a month. That seems very long especially when you are doing the right thing and adopting/rescuing a pet... they usually need to see a vet and get care sooner than later... This day in age, when you can get an ice cream cake delivered to your home still frozen or transfer thousands of dollars digitally and only wait a day, waiting for over a month for coverage is ridiculous. Just my thoughts.
Insurer: Nationwide
By: customer
Great pricing and flexibility
Great pricing and I like the flexibility. My biggest concern is cancer since my older dog is currently very expensive so the high deductible plan was perfect to provide me with some ease of mind.
Insurer: MetLife
By: Patrick Gaul
The claim went smoothly
The claim went smoothly, however the compensation for keeping the pet healthy should be larger
Insurer: Fetch
By: Duane Skibinski
Claims are processed efficiently and…
Claims are processed efficiently and payments are easy to receive. I have no complaints so far so good.
Insurer: Pumpkin
By: Bri S.
I only turned in this invoice last week…
I only turned in this invoice last week and Fetch has already reimbursed me.
Insurer: Fetch
By: Sharon