Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,921 total


Verified May 21, 2022

Exceptional

I am beyond words. Trupanion is an amazing company. I submitted 15 claims in one day and received confirmation on all and in two days my claims were reviewed and completed . I am now pending payment. What an awesome company. Thank you Yrupanion.

Insurer: Trupanion

By: Lupe

Useful
Verified May 21, 2022

Recommend Trupanion 10/10

I can’t express how impressed I am with Trupanion. I don’t ever leave reviews for anything but I have to for them. I don’t trust insurance companies. I insured both my dogs thinking it would be a battle if I ever have to claim anything. I expected it. Complete opposite. I take a pic of the invoice , send it in. Constant updates. Money in my account within a week. No questions asked. I’ve never dealt with a better business in my life. Honestly I’m shocked. Thanks for being awesome.

Insurer: Trupanion Canada

By: Tracy

Useful
Verified May 21, 2022

Great Service as always.

Always prompt payment, usually within a day. Impressive!

Insurer: Trupanion Canada

By: Sheila

Useful
Verified May 21, 2022

Our itchy pup gets relief

Seamless experience! Sadly our pup encountered allergies and had to be tested. While we have a higher deductible, getting back anything was a help! Our claim was handled through our vet and our refund in our account in under a week!! Very impressed and pleased, as I was hesitant about pet insurance initially. Not anymore!

Insurer: Trupanion Canada

By: Melody

Useful
Verified May 21, 2022

Lewis's Urinary Stones

The online form to fill out was very quick and easy to Navigate and the turn around time for a response was unexpectedly fast. In the 8 years I've been paying into my dogs insurance this was the first claim I've made and the whole experience with Trupanion was way above my expectations.

Insurer: Trupanion Canada

By: Chris

Useful
Verified May 21, 2022

Great Pet Insurance

Claim status is provided and claims are processed in a timely manner.

Insurer: Trupanion

By: Ann

Useful
Verified May 21, 2022

Even though my Annie passed away in December & I just received a bill from the vet Trupanion honored the bill.

Even though my Annie passed away in December & I just received a bill from the vet Trupanion honored the bill. Thanks so much for taking care of it in a timely manner.

Insurer: Trupanion

By: Laura

Useful
Verified May 21, 2022

Great experience with Trupanion

Trupanion is very good at paying claims. And customer service is excellent.

Insurer: Trupanion

By: Audrey

Useful
May 20, 2022

Extremely professional, fair, and transparent insurance company.

I was one of PHI Direct's early customers and I took a chance on them when my previous provider closed up shop. Since the very start, I have found their sign up and fees to be very reasonable and easy to understand. I appreciate the level of professionalism in the documents they send and in their customer service communication. There are no surprises since everything is laid out clearly in the paperwork. Making a claim was super easy, and they answered any and every question I had very transparently. I am very happy with this company and hope to be with them for as long as I have my cats!

Insurer: PHI Direct

By: Sarah

Useful
Verified May 20, 2022

The best insurance!!!

This insurance has been a blessing. Our puppy developed health problems unexpectedly. Because we had insurance, she is able to get the care she needs. Trupanion has honored their agreement and pays all of the claims.

Insurer: Trupanion

By: Deirdre

Useful

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