Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Can Say Enough Great Things!!
This company delivers what they promise. They have been great to work with, pay without a run around, and their customer service is accessible and helpful. I will never own a pet without Trupanion coverage. I tell everyone one about it. Worth every penny.
Insurer: Trupanion
By: Victoria
Best choice I’ve ever mad
This was the best choice I have ever made. I went to my vet for my first check up with my cat 5 years ago and they recommended medical insurance. They gave me a Trupanion offer which was a month worth of coverage and after I called them to activate the coverage I decided to get the full policy that day. They were so friendly, helpful and easy to deal with. They also are the only company that pays my vet directly which has been so unbelievably convenient!! I come in every month for feliway and fortiflora and the ladies at the desk just process the bill right there and trupanion pays 90 percent and I pay 10 percent plus taxes. I have had my cat in for allergy testing, ear infections, eye infections, scooting and urinary issues, anxiety and stress yet my premium has gone down $10 for my cat since I started 5 years ago and I’ve used my coverage a lot. I am so happy I called them and took my vets advice. More vets need to talk about this!!!
Insurer: Trupanion Canada
By: L
Easy claim processing.
Easy claim processing, quick payment directly to my bank account.
Insurer: Trupanion
By: John
Trupanion is the best!
Submitting claims through Trupanion is always quick and easy. We can't say how much we have appreciated Trupanion's services and would recommend them to anyone seeking pet insurance.
Insurer: Trupanion
By: Nicholas
Very easy to submit claims on line.
Very easy to submit claims on line. Great service, never a problem.
Insurer: Trupanion
By: Rod
Very very pleased
Claims are promptly reviewed and refills on pet prescriptions are always paid.
Insurer: Trupanion
By: Linda
Fast and Easy
Itâs always easy and fast with the app
Insurer: Trupanion Canada
By: Paola
Très bon service adore la couverture
Très bon service adore la couverture
Insurer: Trupanion Canada
By: France
Delay after delay to pay claims - still not paid
Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.
Insurer: Lemonade
By: Stephanie
Consistently good pet insurance
We absolutely love Healthy Paws Insurance and are thankful to have found them. Filing a claim is so easy, and we always get reimbursed within a week. Highly recommend this insurance to anyone with a pet.
Insurer: Healthy Paws
By: Nora