Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,921 total


Verified May 23, 2022

This review is in two parts

This review is in two parts: Fetch and Petplan. With Fetch, talking to Regina B. was a great help and she was very polite. As to service I do wish they would also cover routine vaccines and payouts seem to be faster. Under Petplan, when my Blue Healer had an accident jumping a small wall. When I filed a claim they would not cover it citing his knee injuries were pre-existing injuries even though he had no problems before the accident. Even after the vet told them they were wrong, Petplan still refused to pay. I do hope Fetch will correct this issue and cover future treatments.

Insurer: Fetch

By: Danny

Useful
Verified May 23, 2022

This review is in two parts

This review is in two parts: Fetch and Petplan. With Fetch, talking to Regina B. was a great help and she was very polite. As to service I do wish they would also cover routine vaccines and payouts seem to be faster. Under Petplan, when my Blue Healer had an accident jumping a small wall. When I filed a claim they would not cover it citing his knee injuries were pre-existing injuries even though he had no problems before the accident. Even after the vet told them they were wrong, Petplan still refused to pay. I do hope Fetch will correct this issue and cover future treatments.

Insurer: Fetch Canada

By: Danny

Useful
May 23, 2022

Quick and Easy

Lemonade was quick and easy to get my claims processed. Easy to use app .

Insurer: Lemonade

By: Renee

Useful
Verified May 23, 2022

What a Relief to Have Healthy Paws - and they care too!

We are so grateful we enrolled Barkely when he was a puppy. He's needed two CCL surgeries since then and we had only to worry about taking care of our pooch. The claim process was so easy and our claims were paid faster than the credit card bill came in. Healthy Paws even reached out to us to find out how Barkely was doing. What a small monthly price to pay for the piece of mind we have in knowing that financial issues will not get in the way of deciding what's best for Barkely!

Insurer: Healthy Paws

By: Rachel

Useful
May 23, 2022

Makes having insurance look like a breeze

Best insurance service out there!! When I first brought home Oso 3 years ago, we started with Trupanion. They were Ok. The only reason they were considered is because they work with vets direct so you don’t need to be reimbursed but the process is lengthy and prices are a bit high. I was paying about $90 and it didn’t have add ons. Lemonade came in and blew the prices out of the water and I have things such as vet visits and specialty treatments added for a fraction of that price. Oso was stung by a bee and had to be rushed to the vet! I was nervous for the outcome of the payment process since it was my first time filing a claim. Literally took less than 5 min and my claim was approved! They make being a dog parent more joyful than stressful. 1000% recommend lemonade for those who want a hassle free company!

Insurer: Lemonade

By: Clarissa

Useful
Verified May 23, 2022

Exceptional service from Trupanion.

Always a great experience. Immediate review and payment of claims. Compassionate team when call with questions. Incredibly fortunate to have Trupanion for our pup battling cancer.

Insurer: Trupanion

By: Elizabeth

Useful
Verified May 23, 2022

Healthy, happy puppy!

Always easy to file a claim. No big issues—so far. No friends with dogs to recommend Trupanion.

Insurer: Trupanion

By: Randi

Useful
Verified May 23, 2022

As always you process the claims quickly!

As always, you process the claims quickly!!!

Insurer: Trupanion

By: Sandy

Useful
Verified May 23, 2022

Wonderful experience!

Great experience. Assessed quickly and got the check right away! They paid most of the bill.

Insurer: Trupanion

By: Jack

Useful
Verified May 23, 2022

Greatest insurance for your fur babies

I find having Trupanion was the best choice. All of Bellas prescription have been paid before I get to my vets office.

Insurer: Trupanion

By: Elizabeth

Useful

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