Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Job by all
Excellent service easy efficiant processed claim very quickly hassle free highly reccomend
Insurer: Pets Plus Us
By: Junior
Easy process
This was my first time submitting a claim. I can't believe how easy it was through the Trupanion app. From submitting the claim to getting approved for payment was one week. Thank you for making a horrible situation end with a great result. I highly recommend Trupanion.
Insurer: Trupanion
By: Edna
Overall pretty satisfied
Generally, have been quite happy with ASPCA pet insurance. They are good about reimbursing vet expenses - based on the plan I have for both dogs. You have to be aware of the type of plan you have and what it covers but they are pretty good about explaining. I submit through my vet, so it's very easy. I feel, like most retirees, it's a little pricey on a monthly basis but has certainly helped out in the long run.
Insurer: ASPCA
By: Robert(Bob)
Trupanion comes through again
I wasn't expecting to receive that much insurance money when I filed my claim for the emergency vet visit I completed with my Cavapoo, Lucca. He was having difficulty going to the bathroom and needed medical attention. I wasn't thinking about filing a claim during the hours I waited for him to be seen and provided for until I woke up the next morning and remembered that Trupanion is there for me. I filed the claim and they provided a substantial amount to cover my expenses at the emergency vet. I am both relieved and grateful that I have this insurance coverage for my pet.
Insurer: Trupanion
By: Mary Ann
Overall
I couldn't have a better insurance. Getting the insurance was a breeze. I got a great deal for 2 dogs. Pricing, ease of submitting a claim, reimbursement and coverage of everything from care to follow up to therapy after surgery. I couldn't be happier.
Insurer: MetLife
By: Tracy
Every Claim unpaid
Every Claim I have made has been denied even to getting teeth taken out it makes no sense
Insurer: Trupanion Canada
By: Pauline
Nemo's Vet visit
It made going to the vet stress-free and easy! I was able to worry about my cat Nemo's health instead of his vet bill. The vet hospital being able to use direct billing saved me from remembering to submit a claim later. Also I love that Trupanion will text me updates about my claims.
Insurer: Trupanion Canada
By: Mandi
Reasonable Service with Trupanion
It would be nice if the adjusters/adjudicators followed the history of submissions. One invoice does not close the case and therefore the deductible shouldn't be applied a second time. And it shouldn't take several weeks before Trupanion owned up to its mistake. Also, Trupanion needs to cover more of the items on an invoice like ie. HST.
Insurer: Trupanion Canada
By: Gabriel
Quick and easy
Very easy to use and quick
Insurer: Trupanion Canada
By: Ed