Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,622 total
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Poor customer service
I recently submitted a claim for which Trupanion deducted $200. I have made three attempts through email to find out why the deductible was applied. I have yet to receive ANY feedback. I think this is totally unacceptable given the expense of this program.
Insurer: Trupanion
By: Celia
Very satisified!
Our beloved Goldendoodle was diagnosed with lymphoma this summer at the age of 8 1/2. She has been receiving chemo treatments for the past 5 months that have saved her life! I don't know what we'd do without our insurance, as our bills will exceed $10,000 and we've paid a fraction of that. The claims process is very easy and I've received reimbursement into my bank account typically within 2 days.
Insurer: Healthy Paws
By: Lisa
Great, efficient, affordable service
When I adopted my rescue pup, I wanted to get insurance since he's little and could very easily be hurt by a large dog, car, etc. I hadn't had any major issues with him in the first couple years, but then he decided to eat a large amount of plastic a couple of weeks ago, which required surgery to extract. HealthyPaws quickly approved and reimbursed my claims within just a few days of me submitting invoices and medical records! It was a very easy process, and the cost of coverage is reasonable, especially compared to some other plans I looked into. I have recommended HealthyPaws to several friends! (And my baby is doing very well; I doubt he learned any lessons from this, but I sure have!)
Insurer: Healthy Paws
By: Dianne
Ease of signing up; ease of making claims.
Ease of signing up; ease of making claims.
Insurer: Trupanion Canada
By: Jean
I had Trupanion previously for my first dog and they were amazing helpful and very fast with payment for services that were needed.
I had Trupanion previously for my first dog and they were amazing, helpful and very fast with payment for services that were needed. I was very happy with the services provided and highly recommend them.
Insurer: Trupanion
By: Thomas
Trupanion - Easy, Efficient, Reliable
As usual, the process of making a claim online is simple and processing by Trupanion is quick and always reliable.
Insurer: Trupanion Canada
By: Iris
Friendly fast response.
Friendly fast response. Still waiting for the claim to be settled
Insurer: Trupanion Canada
By: Jan
Super fast and efficient claim process
I am blown away by how easy and efficient it has been for to help our pupper in his time of need.
Insurer: Trupanion Canada
By: Craig
The Pitbulls that were treated like Gold
Outstanding to deal with! No nonsense, they pay as they say, and are there when I have needed them! I have 2 pit bulls, and they both have had PTLO operations. One at 2.5yrs old and recently my 7 yr old.
Insurer: Trupanion Canada
By: Dale
Great Service
The claim was processed so quickly. I received my money within a few days. So glad I have Trupanion.
Insurer: Trupanion Canada
By: Donna