Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,730 total
Other Categories
Pet insurance claims
Great insurance and our Vet clinic is the best-of-the-best. Pets Best is very clear about what they will cover, what they won't cover and what they will partially cover. The claim process is quite easy. Suffice it to say we are very pleased with our Veterinarian AND our pet medical insurance. Our small cat has better medical and dental insurance than our dental insurance.
Insurer: Pets Best
By: B
Excellent - Healthy Paws App, Claim Process, Customer Service
My golden doodle (2.5 years old) recently faced a serious health concern that had both long term health as well as immediate financial impact. In the midst of these stressful life events, it was extremely simple to navigate the Healthy Paws app to submit claims. I remember early on, enrolling into the product was super streamlined as well. I think the Healthy Paws team has figured out the optimal balance of direct customer interaction (via emails etc ) vs self serve technology that is simple to use. I have been very impressed with the claim processing workflow that gives the customer a clear sense of processing times, explanations for coverage etc. Very happy with the Healthy Paws team and looking forward to a long continuing relationship.
Insurer: Healthy Paws
By: Kaushik
Do not recommend!
All of my claims were denied because my dog was born with the illness so then what is the point of pet insurance if it is not going to cover any of the future costs? I am very disappointed. I spend hundreds of dollars with Pets Best insurance for nothing and not including thousands of dollars I spent on my dog's vet hoping insurance will cover some of it. I do not recommend if your dog is prone to getting sick due to previous illness.
Insurer: Pets Best
By: Meliza
Amazing Pet Insurance.
Hello to everyone out there, I got MetLife Pet Insurance through my company's offering, and it is very safe to say that I am so happy that I did. I could not ask for a better Pet Insurance Company. I took my puppy to a vet due to his not eating and pooping diarrhea and a little blood and the vet cost me a little over a thousand dollars. I made a claim for the vet bill and within approx. 10 days, they sent me a check for almost $900. I cannot imagine what I would do without my insurance. Especially in these tough times. I strongly suggest you guys check MetLife out. Take care!
Insurer: MetLife
By: Adam
Excellent
Always excellent. Great coverage helpful staff. Very happy with this company
Insurer: Trupanion Canada
By: Judy
Nikitaâs Coverage
Unexpected expenses related to illness can be very costly and having insurance helps with those expenses in dire situations. While Vet consulting fees are not covered every little helps when your pet suffers from illnesses.
Insurer: Trupanion Canada
By: Carmen
Claim reimbursement positive experience
Always a pleasant experience. I submit receipts and get reimbursed quickly.
Insurer: Trupanion
By: Barbara
Because whoever I talked to told me they emailed all hospitals looking for records and nobody sent them.
Because whoever I talked to told me they emailed all hospitals looking for records and nobody sent them. I work at one of the hospitals and they never emailed. I asked why they didnât inform me that nobody was responding with the info they requested and she me they didnât want to put me in the middle. Yet told Me I would probably have to call each hospital and ask them to email the record. She essentially was passing blame into the veterinarian instead of accepting it. Every email about submitted claims I received clearly stated that if they needed more information they would CONTACT ME. Yet on the phone says they would never do that.
Insurer: Trupanion
By: Kelly
Caution:
My Cat is diagnosed with Stomatitus. But you wont cover the medicated toothepaste nor mouth wash that I need. If I need to take him to the vet to check his Stomatitus, not a regular checkup, you wont cover it because youll consider it regular. King has one issue, Stomatitus. He goes to the vet not for a checkup. Its to make sure his Stomatitus isnt getting out of control. Lack of covered options has me about to stop insurence but we will see.
Insurer: Trupanion
By: Joshua