Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,622 total


Verified December 20, 2022

Happy Dog Mom

I have had Healthy Paws for four plus years and they have never disappointed me! My 4 year old dog recently required TPLO surgery and they provided direct pay to the surgeon, without this financial support and option, this surgery would not have been possible! They changed my dogs quality of life.

Insurer: Healthy Paws

By: Maureen

Useful
Verified December 20, 2022

Saved Me and my pups.

I would not have been able to retire when I planned were it not for Trupanion. I have 2 mini dachshunds and before they were 6 years old Trupanion paid for 4 back surgeries, over $20,000 plus years of pain meds and many other minor ailments. Now one has Cushings and Trupanion has been in step covering her treatment. I tell new pet owners to get Pet Insurance--specifically Trupanion. If you never need it your the LUCKIEST person ever. But when the vet says your pup needs treatment you don't need to worry about how you're going to pay for it. It's the best thing I've ever done for my pets.

Insurer: Trupanion

By: Kimberlee

Useful
Verified December 20, 2022

Pet Insurance

My dogs have been with Healthy Paws Pet Insurance for a long time , and throughout the years with their varied health problems and surgeries, Healthy Paws has always been there for them. I can’t praise them enough for their diligence, professionalism and compassion and would recommend them for any pet owner!

Insurer: Healthy Paws

By: Kitsy

Useful
Verified December 20, 2022

Trupanion is the best!

I have always had great experiences when submitting claims for my dog. It’s quick and easy.

Insurer: Trupanion

By: Laura

Useful
Verified December 20, 2022

My past experience with Trupanion and my first pet was excellent.

My past experience with Trupanion and my first pet was excellent.

Insurer: Trupanion

By: Millie

Useful
Verified December 20, 2022

The customer service staff is great.

The customer service staff is great. It has taken a little longer then I would like to get the claims processes and I feel as though I have to follow up more then I like. That is beyond the control of customer service reps who have been very helpful and kind.

Insurer: Trupanion

By: Sara

Useful
Verified December 20, 2022

Trupanion has been there for my fur babies - all three of them!

Trupanion has been there for my fur babies - all three of them! Easy access to helpful reps when needed and super quick processing of claims.

Insurer: Trupanion Canada

By: Tara

Useful
December 19, 2022

Well organized company

Well organized company. They process claims promptly and inform us of the outcome.

Insurer: MetLife

By: carole

Useful
December 19, 2022

So far, so good!

I signed up with Lemonade for my 3 month old Puppy. I chose the basic accident/illness coverage, plus the wellness package for Puppies. There was a mix up with her name at first, which customer service resolved promptly and easily. I've filed one claim thus far, and that was quick and easy, too. The app is easy to navigate (I'm not super tech savvy), and the coverages are explained in easy-to-understand, straightforward language. My experience with Lemonade has been great thus far!

Insurer: Lemonade

By: Alisa

Useful
Verified December 19, 2022

Customer service

I submitted a claim back in August because my dog had to have surgery i submitted all the paperwork I had from the vet and they went ahead and closed my claim without communicating with me I have called several times and talked with a customer service representative and got no where with them. The claim process is not easy.

Insurer: Healthy Paws

By: Cheryl

Useful

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