Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified June 01, 2022

Excellent customer service and very quick claim payment! payout

In the last two years my senior dog has had several trips to the vet and I've made many claims that always arrived quickly. A month a ago when my dog passed I had just renewed my Fetch policy. I called customer service and the representative said they would pro rate my insurance. He was very respectful and sympathetic. Within two days my credit card was credited. I was flabbergasted! I will definitely get Fetch insurance for our next pet.

Insurer: Fetch

By: Vicki

Useful
Verified June 01, 2022

Excellent customer service and very quick claim payment! payout

In the last two years my senior dog has had several trips to the vet and I've made many claims that always arrived quickly. A month a ago when my dog passed I had just renewed my Fetch policy. I called customer service and the representative said they would pro rate my insurance. He was very respectful and sympathetic. Within two days my credit card was credited. I was flabbergasted! I will definitely get Fetch insurance for our next pet.

Insurer: Fetch Canada

By: Vicki

Useful
Verified June 01, 2022

Continued good service

Continued good service. I have been a customer for years. Our husky has received great care. Its calming to know we have this coverage. Even though as our dog ages and it gets expensive we know we are more likely to need the coverage more than ever. One tip? A big procedure recommendation from your vet? Get a estimate and send it to fetch. They have always preapproved it for us and there is never a hassle after we do the work (like a bad tooth/abscess removal for 2 grand). Dont wish you had Insurance after something happens, get it now.

Insurer: Fetch

By: Ronald

Useful
Verified June 01, 2022

Continued good service

Continued good service. I have been a customer for years. Our husky has received great care. Its calming to know we have this coverage. Even though as our dog ages and it gets expensive we know we are more likely to need the coverage more than ever. One tip? A big procedure recommendation from your vet? Get a estimate and send it to fetch. They have always preapproved it for us and there is never a hassle after we do the work (like a bad tooth/abscess removal for 2 grand). Dont wish you had Insurance after something happens, get it now.

Insurer: Fetch Canada

By: Ronald

Useful
Verified June 01, 2022

Very pleased

Impressed with how quick you are able to come up with the deduction, we knew before we left the vets just what we were to pay and relieved at not having to pay the quite expensive bill they handed us. Good to know you are there to help.

Insurer: Trupanion Canada

By: Wayne

Useful
Verified June 01, 2022

Lpollard

In the midst of our dog being unwell and us worried sick about her, we didn’t once have to deal directly with insurance:) everything was pre approved and the communication in all parties was fast, accurate and effortless! It really was a relief that trupanion stepped up to help us with our baby! Trupanion made making decisions about our dogs health way less stressful knowing they’d be there every step of the way! A very big thank you trupanion!;)

Insurer: Trupanion Canada

By: Lisa

Useful
Verified June 01, 2022

Totally stress-free claims experience

It was effortless, no wrangling over what was covered etc. This allowed me to solely focus my energy and time on my dog recovering from his cruciate repair.

Insurer: Trupanion Canada

By: Judith

Useful
Verified June 01, 2022

Our Claims Experience

Our claims experience was almost unnoticed, in a good way. It happened, quickly and efficiently, behind the scenes. We were very pleased with it all.

Insurer: Trupanion Canada

By: Theresa

Useful
Verified June 01, 2022

A Good experience

We appreciated having the plan and the instant providing of claim service. Having a large dog can be costly.

Insurer: Trupanion Canada

By: William

Useful
Verified June 01, 2022

best pet insurance possible - get it now

always extremely fast and easy to submit claims

Insurer: Trupanion

By: Tom

Useful

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