Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,393 total


March 01, 2023

Wish I’d have done it sooner.

Well worth the money, and the claim process is fairly easy, especially after the first time. Just make sure you get a good itemized bill to submit, either way what little trouble I had to start with was easily worked through. Since then it has been a breeze submitting claims through the app.

Insurer: MetLife

By: Mark

Useful
Verified March 01, 2023

The amount went towards our deductible at our last appointment but we like the coverage and the direct billing.

The amount went towards our deductible at our last appointment, but we like the coverage and the direct billing.

Insurer: Trupanion Canada

By: Sharon

Useful
February 28, 2023

Excellent service and timing of claim

This is my first pet where I purchased pet insurance. I was very happy I did, as my cat had a mast cell tumor that needed to be removed. I submitted my claim with Pets Plus US and there were no issues with my submission. It was reviewed and processed in 2 weeks, money in my bank account. I would definitely recommend this company for pet insurance. One item to note that Pets Plus Us has a yearly deductible, where other pet insurance companies you have to pay the deductible each time you put in a claim.

Insurer: Pets Plus Us

By: Esther

Useful
February 28, 2023

Pet claims

Its so easy to submit a claim and the "wait time" is quick. MetLife Pet Insurance is prompt, convenient and the C/S department is extremely helpful.

Insurer: MetLife

By: Joanne

Useful
Verified February 28, 2023

Twelve years with Trupanion

During the 12 years that our Gwynna was insured by Trupanion, I always received prompt claims service. The few times that I had to phone Trupanion, I was impressed by the kind & thoughtful people who helped me.

Insurer: Trupanion Canada

By: Diane

Useful
Verified February 28, 2023

A great insurance company for your pets

I always recommend Trupanion to dog owners, I’ve had nothing but positive experiences with them. Everything goes really smoothly. An excellent company to have your pets insured with.

Insurer: Trupanion Canada

By: Carl

Useful
Verified February 28, 2023

It was easy to understand what’s covered and what’s not. The process was efficient and response time was as excellent.

It was easy to understand what’s covered and what’s not. The process was efficient and response time was as excellent.

Insurer: Trupanion Canada

By: Mary

Useful
February 27, 2023

Quick, Caring Coverage for their Whole Life

Have had them for ~7 years now. I did a ton of research beforehand and HealthyPaws were (and still are) the best out there and my vets agree. I still give verbal recommendations anytime anyone needs insurance. They are always quick to process claims, upfront in what is covered (and that's almost everything except Vet Exams) and they follow up after payment to ensure everything is well with you and your pet. It's the little touches like this that make them exceptional. I know it's a business, but it doesn't feel like it's always "just business" with HealthyPaws.

Insurer: Healthy Paws

By: Corey

Useful
Verified February 27, 2023

I have had Trupanion for over 13years for my sweet fur-baby.

I have had Trupanion for over 13years for my sweet fur-baby. He now has several health issues and I don’t know what I would do without Trupanion. They have been extremely supportive

Insurer: Trupanion Canada

By: Helen

Useful
Verified February 25, 2023

Trupanion is the best!

We have been using Trupanion for a long time, covering several of our kittys, a few have had to have major medical work done. Trupanion has always been there for us with amazing customer support, super quick response time to claims! I would highly recommend them 👌

Insurer: Trupanion

By: Lorraine

Useful

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