Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


February 27, 2023

Quick, Caring Coverage for their Whole Life

Have had them for ~7 years now. I did a ton of research beforehand and HealthyPaws were (and still are) the best out there and my vets agree. I still give verbal recommendations anytime anyone needs insurance. They are always quick to process claims, upfront in what is covered (and that's almost everything except Vet Exams) and they follow up after payment to ensure everything is well with you and your pet. It's the little touches like this that make them exceptional. I know it's a business, but it doesn't feel like it's always "just business" with HealthyPaws.

Insurer: Healthy Paws

By: Corey

Useful
Verified February 27, 2023

I have had Trupanion for over 13years for my sweet fur-baby.

I have had Trupanion for over 13years for my sweet fur-baby. He now has several health issues and I don’t know what I would do without Trupanion. They have been extremely supportive

Insurer: Trupanion Canada

By: Helen

Useful
Verified February 25, 2023

Trupanion is the best!

We have been using Trupanion for a long time, covering several of our kittys, a few have had to have major medical work done. Trupanion has always been there for us with amazing customer support, super quick response time to claims! I would highly recommend them 👌

Insurer: Trupanion

By: Lorraine

Useful
February 25, 2023

Healthy Paws is the best

The process to submit a claim was ridiculously easy. They kept me posted along the way of their review. The claim was settled within days with an easy-to-understand statement of how they calculated the reimbursement. The reimbursement check was received before my puppy had even finished his medications. Most of all i appreciate the care and concern they showed to me and my dog. a sick puppy makes an owner extremely worried and anxious. Healthy Paws took a lot of that away. I highly recommend them

Insurer: Healthy Paws

By: Charlie

Useful
Verified February 25, 2023

We haven't had a bad experience yet!

I always recommend you guys, the claims experience has always been excellent.

Insurer: Trupanion Canada

By: Simmon

Useful
Verified February 25, 2023

Kc

They people were helpful and friendly but we'll see how it is when I need to make a claim! I've heard mixed reviews and people getting denied So thst will make me see it I refer

Insurer: Trupanion Canada

By: Keely

Useful
February 24, 2023

Pet Insurance Review

We were new dog owners when we got our border collie puppy nearly 4 years ago. The first two years of paying premiums I thought about cancelling it thinking we could just take care of things as we go. Then we had two back to back injuries ...one required an X-ray and the second one was stitches a drain and antibiotics. First injury was from jumping and second injury was accidentally cut on a fence chasing a stick. Both required Animal After hours care and both were under $1000. Easy peasy claims process and check was in the mail back to us. I highly recommend having insurance. Just takes one really bad story to break the bank. I hope not to use my insurance but have peace of mind that it is there if we have that unexpected $4000 situation.

Insurer: Healthy Paws

By: Stacie

Useful
February 24, 2023

Seems to be a joke

Bought puppy and bought insurance. Went for 1st exam and vet heard heart murmur. In Dec. Hope he would out grow it went to get echocardiogram in Feb. Was told i would get zero help due to not waiting another month or jan to get heart checked. Lol i know they in business to male money. But i think hearing heart murmur that a pup can grow out of and waiting more than the 30day waiting period to confirm if there is a heart issue and be told wont cover seems to he a joke. Plus there was zero follow up like i was told. I had to wait and wait and finally call to hear they woupdnt cover. Now this also after i was told in jan that by waiting till 3rd week of Feb that this woupd be covered and i should renew the policy which i did. So seems they tell you what you want to hear to sell a policy till you need to file claim. Canceling policy asap and buyer beware

Insurer: AKC

By: Diesel

Useful
February 24, 2023

Fetchpet Insurance is A Bunch of Crooks!

I submitted a claim for my baby on 2/10/23 w/paid bills attached and his records from the vet.. I was told my claim would be paid in 5-7 days with ACH deposit. Then I was told 15 days. Today, I was told the rest of his records were needed. Fetchpet was sent his med documents with the claim. Now I’m being told I can’t be reimbursed?!! I just cancelled both policies on my two babies and I will NEVER recommend Fetchpet to anyone! I basically paid four months of premiums for NOTHING! because these clowns are not reimbursing me for my baby’s claim I submitted on 2/10/23. Freaking Thieves!!!

Insurer: Fetch

By: Nanlisha

Useful
February 24, 2023

Fetchpet Insurance is A Bunch of Crooks!

I submitted a claim for my baby on 2/10/23 w/paid bills attached and his records from the vet.. I was told my claim would be paid in 5-7 days with ACH deposit. Then I was told 15 days. Today, I was told the rest of his records were needed. Fetchpet was sent his med documents with the claim. Now I’m being told I can’t be reimbursed?!! I just cancelled both policies on my two babies and I will NEVER recommend Fetchpet to anyone! I basically paid four months of premiums for NOTHING! because these clowns are not reimbursing me for my baby’s claim I submitted on 2/10/23. Freaking Thieves!!!

Insurer: Fetch Canada

By: Nanlisha

Useful

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