Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Met Llife for Pets
I have been pleased with Met Life for healthy visits as well as sick visits. A few claims took a while to pay, but came through in the end. I am so used to now having insurance for past pets that this has been very helpful in cutting costs of vet care!
Insurer: MetLife
By: Beverly
Love Healthy Paws
They are easy to deal with and pay out exremely quickly. They recently covered 90 percent of 2 major surgeries. Lifesavers!
Insurer: Healthy Paws
By: Lorin
CLAIMS PAYMENTS TAKES TOO LONG!!!!
I have been waiting for over two weeks to get reimbursed on a nearly $700 claim. I provided MetLife with everything they needed … an itemized invoice and the vet notes. Why is it taking so long on a covered expense? When I call, all I get is that “we haven’t gotten to it yet”. I literally can not afford to wait any longer on MY OWN MONEY!!!
Insurer: MetLife
By: Andrea
excellent unsirance
excellent insurance coverage for marley and casper. great coverage and quick reimbursement turnaround. highly recommended
The worst
I put in a claiim two months ago. I called four times still nothing. I wish i went with another company. Now im stuck. I keep getting promises it will be done.
Insurer: MetLife
By: Lisa
Thank You healthy Paws
Unfortunately my dog at a foreign object and needed major surgery. My wife and I were worried about the coverage and maybe getting push back from insurance company, But in a matter of a few days i got approval from them on the medical bills no question asked. It was great as we shifted our focus on our beautiful dog's recovery. Thank you Healthy Paws! Highly recommended!
One claim, premiums increased
We submitted one claim through healthy pet insurance earlier this year. Once the claim was resolved, which they did pay, they increased our rates by about 40%. Now, three months later I get our renewal with another substantial increase. From prior to the claim to now, the premium has almost doubled. I disputed this with customer service and was ghosted. There are lots of other better pet health insurance policies out there.
Insurer: Healthy Paws
By: Lisa
Latest 1 comments
Regarding the premium increase you mentioned our customer care team explained via emails that your pet was enrolled as a certain breed. Though we rely on the information provided by anyone enrolling a pet, we understand mistakes may be made. During a routine audit of your pet's medical records, a breed correction was made. To ensure accuracy and compliance with insurance regulations, we needed to update the premium. Charging premiums based on accurate pet details allows us to provide our features and benefits with no annual or lifetime caps. The second increase was an annual premium adjustment that takes place on your policy anniversary date. Your premiums are calculated on a state-by-state basis in accordance with filings that have been approved by state insurance regulators. In each state, premiums are affected by multiple factors including age, breed, sex, zip code, and the particular combination of reimbursement and deductible on a plan.
Excellent
We haven’t had any issues with coverage and the claim process is easy and quick.
Insurer: ASPCA
By: Damaris
It won't pay your claims!
I bought insurance from Fetch a few years ago. At the time my monthly premium was about $30. It was all good till my cat got sick and I submitted claims. They increased my premium to $58 per month for the same coverage. But this was just the beginning! At my renewal date, they doubled my deductible amount and reduced my reimbursement rate for 20%! When I called the customer service, they said that is the only option they can offer! And since my cat is now sick and other insurance companies don't accept him, I'm stuck with Fetch. It's a terrible feeling when your fur baby gets sick and you have to not only deal with the stress of that but also all of the sudden your insurance company (Fetch) refuses to actually pay what you registered for and paid the premium for it for years!
Insurer: Fetch
By: Lily
Healthy Paws Saved Bennet's Life
Our policy with Healthy Paws enabled us to provide a life saving surgery for our fur baby Bennet. Words can't express how grateful we are to Healthy Paws and their fantastic team for keeping him with us for many years to come! Claims are easy to file and paid quickly via direct deposit for covered illness and injury care including testing costs and medications. Bennet is our second covered fur baby to be covered by Healthy Paws and I recommend this to everyone I know who welcomes a pet into their home.
Insurer: Healthy Paws
By: Melissa