Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 04, 2023

Glad to have it!

Did have trouble submitting thru the app but once the claim was in, the experience was good.

Insurer: Trupanion

By: Kevyn

Useful
Verified January 04, 2023

Excellent client service.

Excellent client service. I have yet to make a claim... However, the rep was well informed, assisted me in getting started on my multiple claims, and assired me that if I have any questions along the way, I'm free to call the company 24/7! That's fantastic & compassionate service! processed..... of course the bottomline will be how the claims are processed. (I was informed about deductibles so there will be no surprises.)

Insurer: Trupanion

By: Margie

Useful
Verified January 04, 2023

Love Trupanion

I always recommend Trupanion. The process is easy and I am grateful for Trupanion

Insurer: Trupanion

By: Heather

Useful
Verified January 04, 2023

Lifesaving Help

It is necessary in this day and age to have the best coverage possible for our fur babies.

Insurer: Trupanion

By: Therese

Useful
Verified January 04, 2023

Trupanion-Well worth the money!

Trupanion has consistently helped me with Romy’s account. The only issues i have are with submission of claim and a few times i have had to resubmit because system failed. But by phone customer service does an impeccable job. Than you for helping me with the cost of Romy’s life. Without Trupanion i would have had to get a second job or put her to sleep.

Insurer: Trupanion

By: Andrea

Useful
Verified January 04, 2023

Trupanion is a top notch company and we have had nothing but good experiences with everyone we have talked to and claims are settled quickly.

Trupanion is a top notch company and we have had nothing but good experiences with everyone we have talked to and claims are settled quickly. Thank you!

Insurer: Trupanion

By: Jacqueline

Useful
Verified January 04, 2023

Trupanion is good but there are a couple of things they don’t cover.

Trupanion is good but there are a couple of things they don’t cover. Example: My dog was sick and shaking and I took him to his regular vet and the insurance declined to pay for it. I felt that it was an urgent visit out if the normal or routine check up. He was prescribed meds based on the Vets findings and I paid for that as well. A bit disappointed.

Insurer: Trupanion

By: Barbara

Useful
Verified January 04, 2023

Great service

Easy to enroll, and great plan

Insurer: Trupanion Canada

By: Lucy

Useful
Verified January 04, 2023

Supportive Team, Always Willing to Help

I had a claim that was wrongly processed as a new condition and was encouraged by a Trupanion team member to have reviewed. I learned a lot as to how to better guide the administrative personnel at my vet to provide additional information that explained the claim and how to ensure that future ones better reflect the situation.

Insurer: Trupanion Canada

By: Lorraine

Useful
Verified January 04, 2023

Reasonable (but not cheap) cost quick processing of claims.

Reasonable (but not cheap) cost, quick processing of claims. Coverage is pretty good.

Insurer: Trupanion Canada

By: Sharon

Useful

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