Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 02, 2023

Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.

Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.

Insurer: Trupanion

By: Keith

Useful
Verified January 02, 2023

It needs to be able to let me type in a pharmacy instead of a vet office for my medicine claims

It needs to be able to let me type in a pharmacy instead of a vet office for my medicine claims

Insurer: Trupanion

By: Lavonda

Useful
Verified January 02, 2023

Great customer service

Rep was very thorough with providing plan coverage information and verifying that I understood all aspects of the plan. She took the time to explain all my options (regarding deductible) and how that would affect the monthly charge for the policy. I initially had to call due to the breeder code expiring and she explained what I can do to waive the waiting period.

Insurer: Trupanion

By: Nancy

Useful
Verified January 02, 2023

Arthur and Valerie Faren for Whiskey

Representative was good and from his responses insurance seems good

Insurer: Trupanion

By: Valerie

Useful
Verified January 02, 2023

Trupanion has helped us with our sick animal again.

Trupanion has helped us with our sick animal again. I love when the vet's office can submit the bill directly to the insurance.

Insurer: Trupanion

By: Susan

Useful
Verified January 02, 2023

so thankful we have Trupanion!

trupanion has made this long and emotional experience of trying to find a diagnosis for our beloved family pet so much easier by paying the vet directly and not requiring a lot of time and back-and-forth with us or the care staff.

Insurer: Trupanion

By: wendy

Useful
Verified January 02, 2023

Quick and Efficient

Always quick and efficient.

Insurer: Trupanion Canada

By: Ken

Useful
Verified January 02, 2023

I have a 2-year old French Bulldog and debated for a few weeks after we first got him if I should get insurance.

I have a 2-year old French Bulldog and debated for a few weeks after we first got him if I should get insurance. After a few discussions with my veterinarian and French Bulldog owners I decided to go for it. Today, I am extremely happy that I decided to get insurance, my dog recently suffered from a herniated spinal disc and required surgery costing approx. 10,000$CAD. Without Trupanion I may have had to make a different decision and I am so grateful that I listened to my heart and subscribed to a Trupanion insurance plan.

Insurer: Trupanion Canada

By: Jessica

Useful
Verified January 01, 2023

I WOULD BE LOST WITHOUT HEALTHY PAWS

I would be LOST with out Healthy Paws. My sweet Great Bernese, George, tore his CCL and required surgery. As you can imagine, it was a very scary time and healthy paws was able to take one HUGE stressor off my plate. The surgery was covered per my policy and I was reimbursed within the week of the surgery taking place. Not only did they come in huge for the surgery, they even reached out after the surgery just to check in on George. Do your self a favor and get Healthy Paws insurance for your pets. You will not regret it :)

Insurer: Healthy Paws

By: Katee

Useful
Verified January 01, 2023

Most helpful pet insurance

If you want to have coverage for illness and emergencies this insurance is it! The customer service agents are knowledgeable and friendly. The claims process for if your Vet isn’t with their software can take a little longer but knowing that I can choose my own Vet and still be reimbursed for the “out-of-network” costs gives me peace of mind. (Note: if you use a Vet with their software they do pay direct). My puppy caught pneumonia and I was so worried about the racking costs but Trupanion eased my mind and let me focus on getting my baby healthy again.

Insurer: Trupanion

By: Angela

Useful

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