Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


January 04, 2023

ASPCA Pet Insurance Very Disappointing

You would think that pet insurance associated with a reputable organization like the ASPCA would be committed to helping you take care of your four legged family members. Instead, they are quick to reject your claim and try to justify it as a “preexisting condition.” When you submit a letter from your veterinarian stating that it was not a preexisting condition, they are non-responsive. They actually tried to claim that because the vet stated that our dog was “lethargic” when he hurt his leg 5 months previously, it was connected to an inflammation of the brain later that year. They will work hard not to support your claim. Don’t get this insurance unless you want your pet’s medical emergency to be even more stressful!

Insurer: ASPCA

By: Jason

Useful
Verified January 04, 2023

Very satisfied

My dog was diagnosed for cancer is undergoing cancer chemotherapy. Was a big relief to be reimbursed for this expensive therapy with no fuss. I do not know if helped that my dog is being treated at a big reputable animal hospital but that is the only thing I can think of if someone else had more trouble getting reimbursed. Highly recommended. I am leaving this review at various sites in gratitude.

Insurer: Healthy Paws

By: Takashi

Useful
January 04, 2023

I love Lemonade!

My pup has a sensitive stomach and typically needs frequent visits to the vet. Every time I need to submit a claim lemonade makes it so easy! The staff are always friendly and open to any questions I have. Highly recommend!

Insurer: Lemonade

By: Willow

Useful
January 04, 2023

Fast and easy to submit claims and get paid

I submitted my claim easily in minutes and reimbursed the next business day!

Insurer: Lemonade

By: Wendy

Useful
Verified January 04, 2023

Glad to have it!

Did have trouble submitting thru the app but once the claim was in, the experience was good.

Insurer: Trupanion

By: Kevyn

Useful
Verified January 04, 2023

Excellent client service.

Excellent client service. I have yet to make a claim... However, the rep was well informed, assisted me in getting started on my multiple claims, and assired me that if I have any questions along the way, I'm free to call the company 24/7! That's fantastic & compassionate service! processed..... of course the bottomline will be how the claims are processed. (I was informed about deductibles so there will be no surprises.)

Insurer: Trupanion

By: Margie

Useful
Verified January 04, 2023

Love Trupanion

I always recommend Trupanion. The process is easy and I am grateful for Trupanion

Insurer: Trupanion

By: Heather

Useful
Verified January 04, 2023

Lifesaving Help

It is necessary in this day and age to have the best coverage possible for our fur babies.

Insurer: Trupanion

By: Therese

Useful
Verified January 04, 2023

Trupanion-Well worth the money!

Trupanion has consistently helped me with Romy’s account. The only issues i have are with submission of claim and a few times i have had to resubmit because system failed. But by phone customer service does an impeccable job. Than you for helping me with the cost of Romy’s life. Without Trupanion i would have had to get a second job or put her to sleep.

Insurer: Trupanion

By: Andrea

Useful
Verified January 04, 2023

Trupanion is a top notch company and we have had nothing but good experiences with everyone we have talked to and claims are settled quickly.

Trupanion is a top notch company and we have had nothing but good experiences with everyone we have talked to and claims are settled quickly. Thank you!

Insurer: Trupanion

By: Jacqueline

Useful

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