Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 16, 2023

Claims process fine

Extremely slow in process claims.

Insurer: Trupanion Canada

By: Eric

Useful
Verified January 16, 2023

I’m very satisfied with the claim payments Trupanion makes to me.

I’m very satisfied with the claim payments Trupanion makes to me. The online process to make a claim is very easy. All the Trupanion representatives are helpful, supportive, and caring of my pets.

Insurer: Trupanion

By: Kay

Useful
Verified January 16, 2023

Trupanion is the best!

Super fast!!! Highly recommend Trupanion!

Insurer: Trupanion

By: Gail

Useful
January 15, 2023

Lemonade - Quick, easy and excellent

We’ve used Lemonade pet insurance for 2 years now. It’s all online and super easy. An agent guides you through filing a claim. You get you claim approved within minutes and money in your acct within a day or two. Super easy, efficient and excellent customer service ! Highly recommend Lemonade Insurance.

Insurer: Lemonade

By: Maria

Useful
Verified January 15, 2023

Very Pleased

We’ve been covering our dog’s medical care with Trupanion for 10 years and the experience has always been satisfactory. Coverage is comprehensive and their claim processing time is excellent. We recommend them 100%.

Insurer: Trupanion

By: Janis

Useful
January 15, 2023

Peace of mind.

I have insurance for both my English bulldogs. I have had to submit claims for unforeseen surgeries that cost a lot of money. Knowing the ease and speed of return for my claims is so comforting. One less thing I have to worry about so I can look after whatever is needed for my two boys.

Insurer: Pets Plus Us

By: Ann

Useful
Verified January 15, 2023

I recommend Healthy Paws to EVERY pet parent!

I cannot say enough good things about Healthy Paws! I recommend their pet insurance to EVERY person I know that has a fur baby. We are beyond thankful that their insurance was recommend to us when we adopted our puppy. A year after having her, she developed a life threatening neurological autoimmune disease. Her condition was so poor that she required a week long ICU stay at the emergency vet, a MRI, spinal tap and several visits with a neurologist. Having pet insurance allowed us to make the best medical decisions for our dog without feeling financially stressed/pressured/overwhelmed. She made a full recovery and is doing WONDERFUL! I rave about Healthy Paws because they make claim submission very simple, and the reimbursement process is very quick. Plus, when we submitted this initial claim, we got a personal email from their team wishing a speedy recovery for our dog! I am beyond impressed with them and they will have my business forever. Thank you for all that you do Healthy Paws!

Insurer: Healthy Paws

By: Monica

Useful
January 15, 2023

Should be called "Petsworst"

They have no formulary treatment for dog sick with worms or giardia (common issues especially in puppies! I found this out when they shockingly didn't cover my dog's Panacur.) Also, my dog got conjunctivitis a second time last year (he's very social and in daycare) and they refused to cover the visit or antibiotics, calling this acute condition "pre-existing " because he had it twice. Unbelievable! They have yet to cover a penny of expenses. I want my money back for this sham coverage.

Insurer: Pets Best

By: Devon

Useful
Verified January 15, 2023

It was easy to submita claim.

It was easy to submita claim. I'm so thankful our vet gave us this insurance.

Insurer: Trupanion

By: Becky

Useful
Verified January 15, 2023

Recent submission experience

Submitting my claims was an easy process.

Insurer: Trupanion

By: Jennifer

Useful

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