Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 14, 2023

Fast & Easy Claims Process

Easy claim submission and fast reimbursement.

Insurer: Trupanion

By: James

Useful
Verified January 14, 2023

Exams are not covered

I think that Trupanion should change their policies so that in any emergency situation all work should be covered.

Insurer: Trupanion

By: Jeanna

Useful
Verified January 14, 2023

Easy and recommended

The claim process was simple, easy and quick.

Insurer: Trupanion

By: Shannon

Useful
Verified January 14, 2023

Wow, Super Easy to file a Claim!

Trupanion claims are very easy to file. Payments are usually made promptly within a few days.

Insurer: Trupanion

By: Retty

Useful
Verified January 14, 2023

Very happy with your response to settling my claim but I still have not received my payment.

Very happy with your response to settling my claim but I still have not received my payment. It should have been mailed to me Not my vet. I paid the bill. What is status?

Insurer: Trupanion

By: Patricia

Useful
Verified January 14, 2023

Excellent customer support

I chose this score because I recently had an appointment with my cat who had ingested foreign materials and the cost of just X-rays and bloodwork made my face drop. I am a single mother on a budget. When I called Trupanion they were eager to help in anyway and we’re always reassuring me that everything will be alright. My vet was also very impressed into how fast Trupanion operates and had everything figured out with an hour.

Insurer: Trupanion Canada

By: Sherry

Useful
Verified January 14, 2023

Trupanion has been great with all our claims.

Trupanion has been quick, efficient and kind through our entire process. They have stood by the coverage the offered when we got our puppy who ended up very sick. Without Trupanion he may not be still here with us. We are so grateful.

Insurer: Trupanion Canada

By: Tina

Useful
Verified January 14, 2023

Thank you from Gianni and his person!!

Your system works beautifully! You tell me you received my claim and within 24 hours the reimbursement is in my bank account. Who could ask for anything more?

Insurer: Trupanion Canada

By: Peter

Useful
Verified January 13, 2023

Root Canal

My four year old Hank, Golden Retriever fractured his canine tooth. Three vets recommended a root canal and crown because of his young age and because I had pet insurance. Once all was done I submitted the claim to Healthy Paws. It was very easy to do online. After having met the decuctible, Healthy Paws covered 80% of the cost which is very pricey. It was all approved within a week. If it weren't for the insurance Hank may have lost the tooth. Thank you Healthy Paws

Insurer: Healthy Paws

By: Linda

Useful
January 13, 2023

So thankful for Nationwide and all they do for Stella! She probably wouldn't be here without them.

I had signed Stella up for Nationwide Pet Insurance years ago in large part to cover her future dental work we knew she'd need. Nationwide was the only insurance company at that time that covered dental cleanings and surgery. Little did I know how much more important that insurance plan would be than fixing a rotten tooth. Shortly before her 9th birthday, Stella became very sick over the course of two days and began to struggle with her breathing. We took her to the emergency room where they told us Stella was in congestive heart failure. Because we had Nationwide's coverage I didn't hesitate telling them to do everything they could to save our little girl. She spent the weekend in an oxygen chamber and heavily medicated. She miraculously pulled through and we were referred to see a cardiologist for further treatment. We took Stella to the nearest cardiologist who could see her, which is 1.5 hours away and in a different state, but it was the best decision for her care, and Nationwide didn't hesitate to cover her expenses. In a one month period, Stella's vet bills totaled well over $6,000. Nationwide covered 90% of it. Stella was given an estimated 6 months to a year to live by the emergency center when she was discharged. With the diligent care of her cardiologist and her primary care veterinarians, Stella has now made it to her 11th birthday and her cardiologist says she can now continue to live a happy and healthy life on her medications for more years to come. We wouldn't be able to provide this long term care to Stella and enjoy those extra years without Nationwide. Her medications cost more than $200/month, her bi-annual kidney panels required to stay on her medications are about $100 each, and her annual visit to her cardiologist runs anywhere from $500-$700. Not to mention the added x-rays and blood work necessary at each of her wellness checkups now. But Nationwide continues to cover her life saving and sustaining treatments. We couldn't do it without them and I can't say enough how amazing it is that they make the process so simple and straightforward. It takes the stress out of the finances so we can all just focus on giving Stella the love and care she needs. Many many thanks to Nationwide and all their employees!! Seriously. Thank you!!!!

Insurer: Nationwide

By: sydney

Useful

Compare top pet insurance providers plans.