Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 15, 2023

It was easy to submita claim.

It was easy to submita claim. I'm so thankful our vet gave us this insurance.

Insurer: Trupanion

By: Becky

Useful
Verified January 15, 2023

Recent submission experience

Submitting my claims was an easy process.

Insurer: Trupanion

By: Jennifer

Useful
Verified January 15, 2023

Satisfaite

Claims a quick and handled through vet. Details sent to me by email

Insurer: Trupanion Canada

By: Lizz

Useful
Verified January 15, 2023

Awesome Company

Very good. We claim often and in high amounts and Trupanion has consistently been great to us. I recommend them to all my clients.

Insurer: Trupanion Canada

By: Maia

Useful
January 14, 2023

The worst pet insurance do not sign up

This is the worst pet insurance company. Six months after signing up for this insurance company my 3 year old German Shepard was diagnosed with Panus, a rare autoimmune disorder. Pet best has denied every claim we have sent them for erroneous reasons. We have sent them letters from our veterinarian and all documentation request and have still never been paid for any claim. Find a different company and do your research.

Insurer: Pets Best

By: Jordan

Useful
January 14, 2023

Poor coverage. Poor experience.

My veterinarian diagnosed my dog with hypothyroidism a year after purchasing this insurance. She had never been seen, treated, or diagnosed with this in the past. I filed claims totaling over $1000 for visits, test, treatment, and medications. The claim representative(s) claimed this was a preexisting condition since my dog had been seen for a skin infection prior to me purchasing this insurance. My veterinarian wrote a letter to the claim representative stating that the skin infection and hypothyroidism were no related and provided dates, which were within the policy period, in which my dog had been seen for the new illness. My claim continued to be denied with no expenses covered. The ease of claim submission does not outweigh the lack of coverage. I would not recommend this insurance to anyone, and I plan to cancel my policy.

Insurer: Pets Best

By: Joshua

Useful
January 14, 2023

Lemonade is Ridiculously Convenient and Fast

I've had to submit 2 claims with Lemonade so far and both of them have been an absolute breeze. The first was for an emergency visit over the weekend and we had our reimbursement the same week. The second one was just a regular checkup where we were reimbursed literally as soon as I submitted the claim!

Insurer: Lemonade

By: Charles

Useful
January 14, 2023

claims

Petsbest will use any excuse to denie any claim. Response time can take months. Stay away from this company !!!

Insurer: Pets Best

By: Frank

Useful
Verified January 14, 2023

Fast & Easy Claims Process

Easy claim submission and fast reimbursement.

Insurer: Trupanion

By: James

Useful
Verified January 14, 2023

Exams are not covered

I think that Trupanion should change their policies so that in any emergency situation all work should be covered.

Insurer: Trupanion

By: Jeanna

Useful

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