Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 09, 2025

Good choice

We made the right choice going with Met Life for pet insurance. The app makes it easy to submit claims and the benefits are automatically deposited to my checking account. We’ve had the policy for 2 years now and are very pleased.

Insurer: MetLife

By: DMVelez

November 09, 2025

My experience has by far been very…

My experience has by far been very difficult and has been an extremely long process. I purchased this insurance for my puppy who at the time was 3 mos old. I took him to vet to get shots and we’ll check. Well now this company is asking for his itemized report from 11/2024 and my pet was not even born. I do not recommend anyone to purchase this health insurance as it has been 10 days and I still have not been reimbursed and still counting. I still have hope that there is better insurance for your pets out there.

Insurer: ASPCA

By: InGoditrust

November 09, 2025

Highly recommended!

So easy to work with! Easy pre-approvals, easy claim submissions too. I recommend Trupanion to all my friends as well as to fellow volunteers at the rescue I volunteer for.

Insurer: Trupanion

By: Cheryl

November 09, 2025

Easy to submit claims but there aren’t…

Easy to submit claims but there aren’t a lot of choices for a diagnosis. And I don’t understand why it should take longer.

Insurer: Embrace

By: Harry

November 09, 2025

Rambo

The first time dog owner I had a very hard time to choose the right insurance for my dog finally I chose trupanion I'm very happy with them they stand for what they are just had an incident with my dog bone fracture and everything was smooth no gimmicks very happy with them

Insurer: Trupanion

By: customer

November 09, 2025

Trupanion is the best !

Trupanion is easy to submit claims, reimbursement arrives quickly and most importantly the customer service is wonderful, helpful and answers all questions I’ve had. No haggling over vet bills or tons of exclusions like other insurers( which I’ve had). I don’t have to worry about whether a vet visit will be covered and it’s great peace of mind.

Insurer: Trupanion

By: Karen L

November 09, 2025

Perfect

Thank you for making it easy to file claims for my pet. It's easy to upload information in the widely used formats available. It's also a user-friendly process involving easy to follow step-by-step instructions.

Insurer: MetLife

By: K.D.

November 09, 2025

Great Company

Always great Customer Service when you contact them ,claims are settled fast . The rates are rinseable nice Company.

Insurer: MetLife

By: customer

November 09, 2025

We have had MetLife for 9 years for our…

We have had MetLife for 9 years for our rescue baby. Was a little frustrated in the increase in premiums every year and almost canceled. This year we got a cancer diagnosis. They have quickly reimbursed all bills and we are thankful to have this in place.

Insurer: MetLife

By: customer

November 09, 2025

Met expectations

Met expectations. Timely processing. Easy to access and responsive to questions.

Insurer: Pumpkin

By: Ronnie

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