Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 15, 2025

The process of submitting a claim is…

The process of submitting a claim is fairly easy. Claims are also handled in a timely fashion.

Insurer: Embrace

By: Mitch

November 15, 2025

Quick payment from Pets Best for TPLO surgery

Pets Best was there to help pay for Nala's TPLO surgery, not only once, but twice!! Pet's Best made it super easy to submit a claim for Nala's surgery, and their response was fantastically fast! I received a direct deposit within a week of submitting my claim. That's top notch service!!

Insurer: Pets Best

By: Pacificpilot

November 15, 2025

They are amazing

They are amazing, no games simply submitted a claim and got paid.

Insurer: Pumpkin

By: Pejman Tanaeim

November 15, 2025

Great and economically and professional…

Great and economically and professional pet insurance. They are quick to pay and the honor their commitment unlike Embrace which took 18 months to pay for a broken leg on one of my GoldenDoodles. I will never leave Spot.

Insurer: Spot

By: QUENTIN

November 15, 2025

PetsBest is terrible - it’s like a criminal enterprise, not a company

Signed up for PetsBest first of October. Happily took my money and continue to take my money. What am I getting? NOTHING. Website down for 4 weeks now, my claims go unanswered. Very long wait times to talk with these poor customer service folks who can’t or don’t know how to help. Apparently the company changed hands in the corrupt world of private equity holding companies recently. Stay away from them, you will regret it if you don’t. I can’t afford a dog -it’s become so expensive that only rich people can afford it, but I took an extra job because I love dogs to the moon and back / this is outrageous.

Insurer: Pets Best

Veterinarian: Commonwealth Veterinary Hospital

By: Kathleen

Useful
November 15, 2025

Easy submission process

Easy submission process, clear explanations, quick turnaround time.

Insurer: MetLife

By: customer

November 15, 2025

Fast reimbursement

Fast reimbursement

Insurer: Spot

By: Mary Jane Hurley

November 15, 2025

Great service

Great service , quick response to claims and questions . Dependable and affordable insurance

Insurer: MetLife

By: Gina Boraski

November 15, 2025

Easy to submit but slow response …

Easy to submit a claim electronically but it took a month for the reimbursement.

Insurer: Pets Best

By: Lauren Rosen Yeazel

November 15, 2025

Easy to submit a claim and quick…

Easy to submit a claim and a quick turnaround for reimbursement! Thank you!

Insurer: MetLife

By: Nicole

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