Very courteous service and fast reimbursement

10
Out of 10

I am very impressed with Embrace approach to claim reimbursement. Not only they processed our claims in a short amount of time, but when they had a "back-log" of claims during holidays season, they kept following up with us, letting us know they recieved our claims and are working on them. That means a lot to us, just knowing they are not ignoring or forgetting their customers. I haven't had to follow up with them or "chase" after them a single time and I believe this to be a great customer service.

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Injury/illness
multiple claims
Claim Amount
$100 - $500
Breed

Labrador Retriever

Age of Pet
Under a year

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