Knowledgeable Customer Service Representatives

10
Out of 10

The customer service representatives are very knowledgeable and responsive via email to my questions about renewing my policy and claims I have submitted. I have the wellness plan (maximum $200) and the accident/illness plan (maximum $5,000, $500 deductible, 20% copay), and this renewal period I added the dental plan (maximum $400). There is no penalty to add and delete the dental plan from year to year as needed, which is nice. I just received notice that my recent accident claim has been processed and a reimbursement check is in the mail.

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Injury/illness
Accidental laceration on leg
Claim Amount
$500 - $1000
Breed

Greyhound

Age of Pet
1 - 8

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