This is my first experience with a pet insurance company. I just wish I had done it sooner. I took Storm in to have a lump checked out and after the needle biopsy came back inconclusive he had surgery to remove it.
My vet faxed in the claim forms, but I had neglected to sign it. The very next day I got an email stating this, so was able to sign a copy of the form, fax it back and about two weeks later I got a check in the mail. Thanks Embrace for following up so quickly and responding to all of my emails in such a timely manner.