This is our third year of coverage for our 2 greyhounds, Nash & Miss Silver. We haven't made many claims, but we're glad we kept our coverage this year! Nash was staggering when he met me at the door after work about 2 months ago. He had trouble standing up and walking. We ended up taking him to an after-hours emergency clinic that night. After ruling out toxins with blood tests, Nash was diagnosed with disc disease/arthritis of the spine, and/or potential early metabolic neuropathy. In the next week, we visited our vet and 2 other veterinary specialists to confirm a diagnosis and treatment plan. Nash improved steadily on NSAID medication, and he has responded very well to chiropractic treatment. Within 3 weeks, he was his usual boisterous self. Our claims were easy to file, and service was prompt and friendly. I'm disappointed that the chiropractic treatments don't seem to be covered, but happy that the reimbursement for covered services was prompt.