not what it used to be

Out of 10

I have had VPI for 6 pets now, and they used to be excellent at paying. In the past, they have saved us a lot of money. In the past year or so, however, I have to go back and forth for a vet opinion, etc., which used to never happen. I fill out the forms completely and copy all documentation from the vet. The last claim I had to send in 3 times, and it was really for nothing but the vets comments on the vet bill--I have heard similar complaints from others at the vet and at two vets themselves about VPI being slower and more demanding on claims. I realize fraud is an issue, but I am considering switching to another company at the end of the year--my two vets no longer have VPI as a recommended company, either.

Did you find this review helpful?
suspected menengitis
Claim Amount
Over $1000

Petit Basset Griffon Vendeen

Age of Pet
Under a year

Leave a comment

Enter the characters shown in the image.