In modern times, we're so used to getting worked over by the system, particularly healthcare, so when I had a good experience with Healthy Paws, I was floored. They are kind, caring, and available on the phone without all the menus you typically have to go through with human insurance companies. I don't know why they seem to have so much integrity, and I can't imagine how they stay in business because they are so exceptional and fair. It was unusual to have an insurance company calling ME to make sure they had all my claims. And they reimbursed quickly without pulling any funny stuff. Wonderful company, and if I can't have decent health insurance for myself, then I'm glad my furry children can have the best.