Excellent in service and care!

We have had this service for many years and have been very satisfied! the customer service, the online system for claims, and the all round care of this company puts them in my number one spot. When my Doberman Crade Eyian passed away last year they did not hesitate to refund the unused paid insurance, they even sent a card! The staff member who I spoke with was very kind and showed a lot of compassion. Now with Crade gone we have been utilizing the insurance for our other pup named Bella Nox who is 10 now and is going through tests for Cushing Disease , and let me tell you the coverage for all the tests and medications is well worth the monthly payments. Your refund is 2-4 weeks, but submitting everything takes seconds. I have no problem waiting on the refunds as the service is what I truly care about. If information is missing on a claim they will contact you immediately to ensure you get the refund. I fully recommend Pets Plus Us!!