VPI Pet Insurance - Worst Experience Ever

1
Out of 10

Completely unhappy with the reimbursments from VPI. They normally cover about 25% of your bill. However I had a 3,000.00 bill and come to find out they would only reimburse $150.00. To make matters worse, they made recent changes and now offer a premium package. (which I thought I was already on). Apparently this was made available one month prior to my surgery without my knowledge. If I opted into the new plan, it would take 12 months to take effect. Insurance corruption? Yep. Almost seems like I would have been better off without VPI.

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Injury/illness
Patellar Luxation
Claim Amount
Over $1000
Breed

Beagle

Age of Pet
1 - 8

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