Great Customer Service

Out of 10

I have two boxers that are insured by Embrace. The reason that I chose Embrace was because they cover breed-specific conditions and their ratings were all the best that I had seen. I have been with Embrace since 2009 and have had nothing but good experiences with them. They truly live up to their ratings. I've emailed and/or called them multiple times over the past couple years with questions about my claim, policy, etc. Each individual that i've spoken with has been wonderful in explaining things. They are a truly straight forward company, what they say that they cover, they will cover. My refunds are deposited into my bank account automatically, and I receive an email that tells me what my deposit is going to be, and when I should expect it. I also love the Wellness flex accounts that have come out. You spend ~$150 and get ~$200 in Wellness refunds (Savings of $50). Truly worth it, in my opinion...

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Claim Amount
$100 - $500


Age of Pet
1 - 8

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