So many of my friends who have no insurance or other insurance for their dogs or cats told me that I was wasting my money each month paying the premiums and wasting my time submitting a claim. Well, they were incorrect. I had had no prior experience with pet insurance, but I took a chance with VPI. My little poodle, Tommy needed to see a neurologist for seizures. I paid the bill and was promptly reimbursed by VPI. The process was easy and efficient. I appreciate being their customer.