I took The Dolly Mama from a co-worker's daughter. She is a beautiful, determined Bassett Hound. I wanted to make sure that I was not caught off guard by any expenses so search for pet insurance. I found VPI and enrolled. I filed my first claim within 30 days of active membership. I was able to file my claim on line and was pleasantly pleased that my claim was processed within 1 week. As an representative within the claims organization, I was impressed.