Embrace proactively and precisely communicated with me through each step of the claims process. The process itself was relatively painless and I never had to talk directly to a claims agent or explain any of the paperwork.
I feel like we got a good deal on the insurance. We opted for the plan where we invested X dollars up front (can't remember how much) and then were reimbursed up to $400 in routine care coverage.
The claim was processed quickly and I received my checks as expected.
Thanks Embrace for being such a joy to do business with!