We nearly lost Seamus, our normally energetic senior Airedale Terrier, to a sudden bout of heart failure. He just "shut down". Emergency vets kept him alive overnight in an oxygen cage and then transferred him to a specialized veterinary hospital where he was treated by cardiologists. Needless to say, it was a traumatic experience for us, not to mention an expensive one, but Petplan has been FANTASTIC! The Petplan folks kept us advised as to the status of our claim and the website was very helpful in helping us understand the claims process. Petplan processed our claim and paid us our full claim amount in just 6 business days! Seamus has made great progress. Thank you, Petplan -- you have been great!